[Urgent] iPad "bleeding" on screen edge (Help!) [Urgent]

Question

[Urgent] iPad "bleeding" on screen edge (Help!) [Urgent]

Thank you for visiting my thread.

I have purchased this iPad 2 roughly 4-6 months ago last year, around September or November (memory is a little shabby from that "long" ago...).

Today, I have just noticed when I look at the top of my iPad [2] screen at a certain angle, there is this light showing.

No, I haven't dropped it recently, or at all.

I just noticed it today, but I'm pretty sure it was there before, just ignored.

I have bought this iPad 2 32 GB Wifi only model at Bestbuy.

Hopefully, you guys can help..

I'm really cautious about this, because I hope it doesn't turn into yellowing of the screen, or even worse, having it bleed and show a grayish spot in that area.

The place where the light is showing from is around the status bar, exactly (almost..) above the "iPad"/Carrier.

I really need help.

The nearest Apple store is 2 hours away from me, and the nearest Best Buy is about 15 minutes.

I understand that they don't switch out iPads at Best Buy for me now, because it was past a month for their "warrenty".

Please tell me what to do, take it there and have them send it to the factory to get it fixed (And/Or send a new one back..) or just ignore it.

Please give me some advice, wether I ignore the issue, or just take it to Best Buy and have them send it to the Apple factory for a fix.

I will show a few links below of the picture I have tooken. (If they are taken down, please just email me to see them, I don't really know the rules in which you can't link or you can... Thanks.)

[links]

http://i.imgur.com/ttKmn.jpg

http://i.imgur.com/BdXQ0.jpg

http://i.imgur.com/OoVS6.jpg

http://i.imgur.com/a4EKb.jpg

[/links]

(If removed, I apologize. I don't know the rules for linking pictures.)

iPad 2, iOS 5.0.1, Light, Leak, Status Bar, Weird

Posted on Jan 22, 2012 1:17 PM

Reply

Answer 1

Skydiver119

Level 9

53,459 points

Jan 22, 2012 1:30 PM in response to Korean Developer

Actually they may just swap it out. I bought mine from Best Buy and the USB port died on it. Best Buy was going to send it in for warranty repair, but when they went to punch it in the computer said to just exchange. So they may simply exchange it for you. Of, if you don't want the risk you can make the long drive to the Apple Store. You can do it via mail, but i'm sure that'll take weeks.

Your best bet is to log yoru issue now, well within that year's warranty for manfacturer's defects. Wait past that and you may have to just live with it.

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Answer 2

Jan 22, 2012 1:33 PM in response to Skydiver119

Thank you.

Did they spaw out your iPad in best buy after a month of purchase? I'm 100% sure Best Buy has like a 1 month warrenty before they stop replacing it, then they just send it into the factory after a month of purchase.

Hopefully I can go next weekend and show Best Buy the issue, maybe they will see it.

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Answer 3

Jan 22, 2012 1:35 PM in response to Korean Developer

I had a look at the links you supplied but it's really hard to see what's going on with your iPad from there. If you are as worried as you seem then you need to talk to someone at Apple. Maybe arrange to send it to them, or call and make an appointment and go the two hours and see them. Good luck.

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Answer 4

Skydiver119

Level 9

53,459 points

Jan 22, 2012 1:39 PM in response to Korean Developer

They swapped mine out. They were going to send it in but ended up swapping it out. It could be good for you to read your receipt and their return policy. You may have as long as 90 days to return it (and general returns are different from returning something that's broken or not working)

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Answer 5

Jan 22, 2012 1:42 PM in response to Skydiver119

Well, it's been roughly... At least... 2 months since purchase. (My math was WAY off on the thread, I bought it about November last year... Maybe earily September. About 3 months..)

So. I don't think they will exchange it, yes, I have the reciept.

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Answer 6

Jan 22, 2012 3:29 PM in response to marianfromspringwood

Any other advise besides going back to Best Buy?

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Answer 7

Jan 22, 2012 3:39 PM in response to Korean Developer

I am in Australia, so we don't have Best Buy here. If it was me , I would go to an Apple Store if I was as worried as you are. Then you would know for sure whats going on. Over here we think nothing of driving that far as its a huge country and that's just what we do. I hope you can work it out.

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Answer 8

Jan 22, 2012 3:40 PM in response to marianfromspringwood

Yeah, hopefully they give me a new one right away...

🙂

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Answer 9

Jan 22, 2012 3:43 PM in response to Korean Developer

Yes I hope they do, enjoy your iPad, there great !

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Answer 10

lkrupp

Level 6

18,329 points

Jan 22, 2012 3:56 PM in response to Korean Developer

Best advice , in my opinion, is to ignore the issue. Assuming your iPad is performing perfectly otherwise you need to get over the minor defect. Getting it repaired or replaced may introduce more serious issues over time. People can get obsessive about stuff like this so you need to know if you can let go.

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Answer 11

Jan 22, 2012 3:58 PM in response to lkrupp

In the pictures, did you see something like it before?

Or a first timer?

And I'm still unsure what to do. :s

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Answer 12

Skydiver119

Level 9

53,459 points

Jan 22, 2012 4:14 PM in response to marianfromspringwood

Two hour drives suck but....if the OP is that worried then it would be best for him to deal directly with the 'source' so to speak, rather than a third party. At least have an official log that something is going on.

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Answer 13

Jan 22, 2012 4:26 PM in response to Skydiver119

That is exactly what I think, he needs Apple to give him the answer otherwise he will be worried as long as he has the iPad.

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Answer 14

Jan 22, 2012 4:29 PM in response to marianfromspringwood

I plan to now go to Best Buy next weekend, have it checked there, and I hope to either get a new iPad (probably not..) or have them send it to Apple and have it checked it out there.

Just hoping that they do something to fix it.

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Answer 15

carl wolf

Level 6

14,631 points

Jan 22, 2012 4:32 PM in response to Korean Developer

What is so urgent about this? I'm guessing that your avatar is a misnomer, and that Apple has policies to deal with developer problems.

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[Urgent] iPad "bleeding" on screen edge (Help!) [Urgent]