10 Replies Latest reply: Jan 29, 2012 10:23 AM by John East1
Christine Altieri Level 1 Level 1

the strangest thing happened.  I had it on "sleep mode" so when I went to wake it up, I touched the touch pad and the pointer arrow was frozen!!  It wouldn't move.  I couldnt' even move it to cilck "shut down" so I just hit the power button.  Then while it was off I cleaned it with a spray cleaner (Fantastik) - so when I turned it back on, the pointer finally moved but it was moving soooooooo slllllooooowwwww.  Finally I got to click "shut down" and waited 5 minutes.  I restarted and all is fine now, but that was weird.  How are we supposed to clean the touchpad and what do we do when the pointer freezes?  Thank you in advance!