Hi everybody!
I used to be a proud owner of a MBP 15", one day, my screen didn´t turned on, but the computer seemed to be working, so I began to google and discovered the info about the Nvidia failure issue...
Within four years of the original date of purchase, Apple will repair it for free. OK, good to know, but my computer is currently 4 years and 4 months old... I can´t believe I´m so unlucky!!!
An official Apple support service, certified the problem with my computer was exactly this one, but Apple doesn´t want to pay for the repair JUST FOR 4 MONTHS!!!
I´m really disappointed with their attention, I´m wasting money and time, because they ensured me they will reconsider their position if I was able to demonstrate the origin of the problem was the Nvidia...
I can´t believe that I have to pay for a problem of a deficient component that themselves are recognizing. I feel they´re not taking care of their customer, the amount of the reparation is just small change for them, but a problem for me (more than 500€).
They should look after the old customers with a really effective post-sell service instead of selling millions of new items.
I wont treat so careful my next Apple product so it brokes during the guarantee period.
The best thing from Apple used to be their quality, but I feel their losing that value...