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I can't drag and drop files into iTunes - any ideas?

As I often do, I went to drag four new files into a playlist in iTunes and suddenly they will not go in. I just get that circle with a diagonal line across indicating that this is not possible.


Lately iTunes has been giving me all sorts of problems such as not recognizing my iPhone or iTouch.


Has anyone else been having these sorts of problems??

iPhone 4, Windows Vista

Posted on Jan 23, 2012 8:03 AM

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5 replies

Jan 24, 2012 8:34 AM in response to JollyGeri

JollyGeri, after I installed the 10.5.3 version a few days ago I began to have the same problem. The first time i used iTunes after the new install is when the problem of not being able toI manipulate my music by dragging and dropping began. My computer is a Mac and it appears you are using Windows Vista so the solution to my problem will likely be different than yours. I'll just mention that on a mac there is a program called disk utility and with that we mac users can have it repair permissions. After a second attempt yesterday to repair permissions I was able to move music by dragging and dropping as I previously could. However, when I opened itunes today and tried, the same problem was back. I've used the disk utility program to repair permissions again but so far the problem persists. I hope someone is able to help you with your situation. If there is a similar type of program on your windows pc, perhaps by repairing the disk permissions you may be able to get your problem solved. This is very frustrating and I believe there is something in the new version of iTunes that has caused this because I have not installed any other upgreades, etc. since downloading and installing the itunes upgrade. Good luck!

Jan 24, 2012 9:39 AM in response to taylor710

JollyGeri, I found this thread: https://discussions.apple.com/thread/1410552?threadID=1410552

This may be a Mac specific solution but if there is a way for you to log out of your windows computer and then log back in where you have to supply your password as the main user of your computer, try that. It worked for me. Now whether it will continue to work, that is the question.

I can't drag and drop files into iTunes - any ideas?

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