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Q: Brand new Lacie drive won't work :(

I got a Lacie drive but when I to connect it I get this "You can't open the application LaCie Setup Assistant because PowerPC applications are no longer supported." So I read something about just erasing the start up applications and I got this "Volume Erase failed with the error:  File system formatter failed." So now what do I do?

iMac, Mac OS X (10.7.2)

Posted on Jan 23, 2012 10:50 AM

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Q: Brand new Lacie drive won't work :(

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  • by MGW,

    MGW MGW Jan 23, 2012 11:05 AM in response to chikitupup
    Level 7 (27,026 points)
    Jan 23, 2012 11:05 AM in response to chikitupup

    Call the vendor and ask for a PC compatibly formatted drive.

     

     

     

     

     

    excellentsig2.png

  • by stacyfrombronx,

    stacyfrombronx stacyfrombronx Feb 20, 2012 3:34 PM in response to chikitupup
    Level 1 (0 points)
    Feb 20, 2012 3:34 PM in response to chikitupup

    Happen to me also, this is what I did:

    1. Plug in your LaCie drive

    2. Go to Applications

    3. Click on Disk Utilities

    4. Select the LaCie dick

    5. Click on Erase.

     

    Test it to make sure you can drag/drop stuff in it.

  • by annie258,

    annie258 annie258 Mar 3, 2012 8:57 AM in response to stacyfrombronx
    Level 1 (0 points)
    Mar 3, 2012 8:57 AM in response to stacyfrombronx

    THANK YOU!!!!!!  It worked

  • by atkins93,

    atkins93 atkins93 Aug 7, 2012 7:11 AM in response to chikitupup
    Level 1 (0 points)
    Aug 7, 2012 7:11 AM in response to chikitupup

    Thank you too staceyfrombronx - I had same problem and followed your post - anyone else just remember to erase EVERYTHING not just the start up application as you will get an error message

     

    works perfectly now!!

  • by Paula18,

    Paula18 Paula18 Sep 11, 2012 7:06 AM in response to stacyfrombronx
    Level 1 (0 points)
    Sep 11, 2012 7:06 AM in response to stacyfrombronx

    Thank you staceyfrombronx - having the same problem myself.  Can you help with which format should be selected from the drop down list ?  I will only be using the LaCie drive with my MacBook Pro.

  • by MartinR,

    MartinR MartinR Sep 11, 2012 8:01 AM in response to Paula18
    Level 6 (14,891 points)
    Sep 11, 2012 8:01 AM in response to Paula18

    Mac OS Extended (Journaled)

  • by MichelPM,

    MichelPM MichelPM Sep 11, 2012 10:40 AM in response to chikitupup
    Level 6 (13,653 points)
    iPad
    Sep 11, 2012 10:40 AM in response to chikitupup

    I was going to recommend complete drive reformatting using OS X Disk Utility.

    This is how it's done.

    Glas it all worked out for you!

    :)

  • by baltwo,

    baltwo baltwo Sep 11, 2012 11:30 AM in response to chikitupup
    Level 9 (62,256 points)
    Sep 11, 2012 11:30 AM in response to chikitupup

    As others have noted, you don't need to install LaCie's software. Just use Disk Utility to erase and reformat it for your machine. Intel-based Macs need it formated with the GUID partitioning scheme. This is a good guide for preparing ext HDs: http://help.bombich.com/kb/overview/preparing-your-backup-disk-for-a-backup-of-m ac-os-x

  • by asgr,

    asgr asgr Sep 11, 2012 1:24 PM in response to chikitupup
    Level 1 (20 points)
    Sep 11, 2012 1:24 PM in response to chikitupup

    Hey C.

     

    Just a quick note about the disk format i.e. journaling...

     

    This is only useful on your system disk or partition i.e. where

    your operating system is located. It seems that journaling was

    intended for use in a server environment for a faster recovery

    and restart but it can't hurt to have it on users machines.

     

    I've got several partitions and I've only got journaling turned

    on where my operating system is located.

     

    Journaling DOES NOT guarantee you from losing your user data!

     

    A.

     

    References:

    http://support.apple.com/kb/HT2355

  • by baltwo,

    baltwo baltwo Sep 11, 2012 4:04 PM in response to asgr
    Level 9 (62,256 points)
    Sep 11, 2012 4:04 PM in response to asgr

    Understood, but Apple's insisting on you using it anyway and has made it a requirement if you want to install Lion, ML, or dynamically repartitioning a disk when using Disk Utility in those OSs. After you accomplish what you want to do, you can select a volume with journaling enabled in DU, OPTION-click on File, and disable journaling. I do that on a regular basis. I've had one power outage the past eight years and didn't lose a thing even though I run 24/7.

  • by asgr,

    asgr asgr Sep 11, 2012 5:47 PM in response to chikitupup
    Level 1 (20 points)
    Sep 11, 2012 5:47 PM in response to chikitupup

    Funnily enough I was in the middle of correcting my post with what you said above before my edit option strangely disappeared. Agreed... Under your average user setup, journaling is probably your best bet for a post crash recovery and you should keep it on for all drives/partitions. Never noticed the resizing option, cool.

     

    I've had several power outs and OS crashes on 10.7.3/4 in the last six months alone that forced me into a cold restart and Lion seems to handle them incredibly well.

     

    I've never found the Lacie utils of any use anyway and use DU and TechToolPro.

  • by phyllisfromme,

    phyllisfromme phyllisfromme Feb 6, 2015 11:00 AM in response to stacyfrombronx
    Level 1 (0 points)
    Feb 6, 2015 11:00 AM in response to stacyfrombronx

    Just stumbled upon this (hopefully) very useful thread. Is this still accurate? I have a new LaCie Mini and get the error message "You can't open the LaCie set up app, because it is not supported on this type of Mac." I have a MBP, OSX 10.6.8, and using USB 2.0, all things that should be compatible with this drive.