Apple Event: May 7th at 7 am PT
Any ideas on what could be wrong? Or should I just take it to my locate retailer to have it checked out?
It sounds like it's faulty. If you have AppleCare (all new Macs do, for one year, by default) then call them, explain the issue and take it from there.
Good luck,
S.
Welcome sarahxjeannine!
sarahxjeannine wrote:
Any ideas on what could be wrong? Or should I just take it to my locate retailer to have it checked out?
Your local Apple retailer or Apple Authorized Service Provider can certainly help you with your problem.
If you want to try some things on you own first, consider the following in any order relevant to your Mac:
(1) First ensure that you don't have some kind of dirt smudge on your cams' lens cover.
(2) Poor iSight image is usually caused by insufficient light.
Per http://support.apple.com/kb/HT3097, use good (meaning very bright, single-source) light.
You can restart Mac and record a Photo Booth image or video clip in full sunlight. View it inside (not in sunlight) to see the best quality your Mac can give.
(3) If your problem persists, you can consider these suggestions for troubleshooting built-in iSight: http://support.apple.com/kb/HT2090
You have already tested multiple apps, but you should also test in more than one user account. Create a new one for testing if you only have one account on your Mac. Do NOT use a "Guest" account!
(4) If you decided to get help, unless you already have a current backup, always make one immediately befoer you relinquish your Mac for service.
My isight camera image is fuzzy in all apps including photo booth and skype.
