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Unable to purchase.

I start having this problem since last Friday. When i go into an App Store on my iPhone 4s and try to download any app I get this error message; "unable to purchase. "Hanging With Friends" and other items could not be purchased at this time.Please try again later". First of all, I already have Hanging installed in my phone.So I click OK,the error messages goes away, and then I asked to put in my password and the phone would start download the app that i wanted to get. Along with that few other apps that i previously owned pop up on my screen with "waiting" status. ones i touch any of them, they go away. after that i can download apps fine for some time but after awhile i get this weird problem again. any suggestions?

iPhone 4

Posted on Jan 24, 2012 11:49 AM

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Question marked as Top-ranking reply

Posted on Jan 24, 2012 11:53 AM

are you able to purchase the apps from iTunes on your computer?

368 replies

Feb 23, 2012 9:32 AM in response to kurskiy74

I deleted every app that I thought was corrupted with the iTunes account on both the iPhone itself as well as through iTunes on my laptop. I figured the problem ones to be the ones that were faded and said "waiting" every time I tried to updates or download a new app. I then did a restore from backup and downloaded the apps again from my purchased cloud on my iPhone and have not had a problem since. This was PlatnumK's recomendation and it has worked for me going on a week now. I also do not have the strange app store bugginess that accompanied the unable to download prompts (couldn't look at comments, couldn't look at in-app purchase info, unresponsive buttons, crashes, etc.). I never like to restore from backup as I have about 200 apps on my 4S, and then I have to copy all the music over again, but the 45 total mins of pain was worth it. It also is a good audit exercise of what apps I actually need on the device all the time or not.

Feb 23, 2012 1:17 PM in response to AppEvaluator127

Since I followed PlatnumK's procedure, I have not seen the error message (over a week). Coincidentally (?), I no longer get a badge on the App Store App showing I have apps that need updates. I have to not only open the app but also tap on the UPDATES button on the lower right of the screen. THEN, I will see the apps, a badge appears on the UPDATES button and, if I go back to the home screen, THEN I see a badge on the app's icon.


Did our procedue do this???

Feb 23, 2012 2:06 PM in response to just_jeepin

Let me clarify what I meant.


just_jeepin, what you were talking about:

just_jeepin wrote:


To reboot: Push and hold the power button until you see 'slide to power off', then slide to power off. Then after it's shut down, just push the power button to power it back on.


That reboots the iPhone, without dumping the RAM.


What Michael Mancuso was talking about:


Michael Mancuso wrote:


To reboot, I have to press the POWER and HOME button simultaneously, KEEP holding it when you see the slider button until you see the Apple logo.


That reboot the iPhone, and dumps the RAM.

Unable to purchase.

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