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Unable to purchase.

I start having this problem since last Friday. When i go into an App Store on my iPhone 4s and try to download any app I get this error message; "unable to purchase. "Hanging With Friends" and other items could not be purchased at this time.Please try again later". First of all, I already have Hanging installed in my phone.So I click OK,the error messages goes away, and then I asked to put in my password and the phone would start download the app that i wanted to get. Along with that few other apps that i previously owned pop up on my screen with "waiting" status. ones i touch any of them, they go away. after that i can download apps fine for some time but after awhile i get this weird problem again. any suggestions?

iPhone 4

Posted on Jan 24, 2012 11:49 AM

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Posted on Jan 24, 2012 11:53 AM

are you able to purchase the apps from iTunes on your computer?

368 replies

Jan 30, 2012 2:27 PM in response to kurskiy74

Hi all,


I've bookmarked this thread since I experienced the same problem, so I could check back later for possible solutions. But since today the problem was suddenly solved. I don't know which of the following steps actually solved the problem, but this is what I did:


1) Start iTunes and go to your apps

2) Download all the updates to your Mac/Pc

3) Connect your iPhone to your Mac/Pc

4) Go to the 'apps' tab of your device, and select an app which you've just updated to synchronise with your iPhone (I don't know if this is necessary, but this is what I did). In my case it was an app that wasn't on my iPhone before synchronising.

5) Synchronise


Problem seems to be solved. I've downloaded one update and one app since I followed these steps and haven't seen the error so far.


Let me know if it works for you!


edit: iPhone 4S, Windows 7, iTunes 10.5.3.3

Jan 31, 2012 6:46 PM in response to Xentix

Same here. On my iPad 2 I had an app that the dev said needed to be deleted and re-installed because updating would cause the app to crash. I deleted the app and when I tried to re-download I got the "Unable to Download. Please try again later" message. I successfully downloaded and installed the app again, but at least once a day when I install app updates or download something new I get the "App x could not be downloaded. Please try again later" message. I've deleted and re-installed the app and I still get the message if the app is installed on the iPad or not.

Feb 1, 2012 8:21 AM in response to kurskiy74

Exactly the same problem as the OP here. iPad 2, updated iOS. One thing I noticed is that when my Restrictions are disabled, the error so far has never happened. On the other hand, when my Restrictions are on (except evidently for Installing Apps), every time the App Store requests my account password for a new purchase, for an update or for a redownload of a previously uninstalled app, the error appears.


So for me, at least for now while Apple does not fix this, this workaround seems to be working. If this works for others, it suggests that the problem could be related to a bug with the App Store and the Restriction system.

Feb 2, 2012 9:24 AM in response to kurskiy74

User ryanpetris just posted this to another thread. You may want to try it out and see if anyone still has the problem afterwards or if it's solved:


I has this happen to me last night to. Ultimately, this worked:


1. Open the App Store

2. Goto the Features page.

3. Scroll all the way down to the bottom and press on the button with your Apple ID.

4. Press logout.

5. Reboot yor device (!! VERY IMPORTANT. This didn't work until I did this part).

6. Once rebooted, sign back in to your account.

Feb 2, 2012 10:22 AM in response to kurskiy74

I have the same problem...it seems the problem started after I put in the credit card NO. to the free -Apple ID.


At first I was using ID for free downlaod app ( no input credit NO.) that period I just click on buy app ( paid app) to see what will happen..... ( sure it didn't let me download cause I didn't credit NO.)


at last...oneday I decided to buy a paid app....so I update the same old APPLE ID with my credit card NO.

After that I got error message... " the app xxxx unable to purchase this time..."


Well...it 's the name of paid app I click to test to downlaod (while no credit card) ...:( I didn't really want to buy it... but it still randomly pop up when I try download any new app.


More over.... I got another error... there's an free app I try to download ...and I stop process before it complete. SO when the error meesage pop up.... the error download icon is show up in my ihpone too! and I can't delete it ....it's the icon app..showing in " waiting " stage. I just have to open another app or download new app to make it disappear. but It can comeback again !


Finally I try new way...hope it works permanetly.


I open Itune on PC. conenct to iphone.


- go to iTune store > log in APPLE account > choose your account -name on top right. > click it and put in password again


- You will go to Account information page...look down and you will see tab " reset warning all buying and download item"


click it and sync iphone again...


I think the problem is gone now...but have to try again tomorrow if this will permanently work....


please try my way and tell me how is it....

Unable to purchase.

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