Hotsync Problem: Unable to initiate Hotsync operation because the port is
Hotsync Problem: Unable to initiate Hotsync operation because the port is in use by another application. I have a Palm Tungsten E2, I already downloaded and upgraded the Palm software on my Powerbook, I followed the directions to enable Hotsyncing via bluetooth and my iSync recognizes my Palm. However; whenever the Hotsync button is pushed on the Palm, it gives me this error. Anyone have any ideas how to over come this? Thanks in advance.
There is no official answer from either Palm nor Apple, though the sudden recent appearance of this problem has resulted in a user concencus that the Mac OS X 10.4.4 Update broke Bluetooth and created the issue you are seeing, and that the Mac OS X 10.4.5 fails to address this problem.
The only relevant Palm technical article offers what is shown below. You might walk through that process, and if it does not address the issue, then you'll want to contact Palm directly. You might also want to revert to the faster, though less convenient USB method of synchronization until the issue is addressed.
'Unable to initiate HotSync operation because the port is in use by another application.'
This error can occur on the Palm™ Zire™ 72 handheld after setting up a Bluetooth® HotSync® connection. When you configure the Bluetooth application on the handheld for synchronization (or when you set up a Bluetooth connection in the Connections preference screen), the HotSync button in the Writing Area may try to launch a Bluetooth connection, regardless of the connection selected in the HotSync application on your handheld. The HotSync icon in the Writing Area will always try to connect using whatever method was last used. When you set up Bluetooth HotSync, it used Bluetooth, and now tapping the icon in the Writing Area will result in a Bluetooth connection.
The issue arises if you launch the HotSync application on your handheld, and select the "Cradle/Cable" option from the pulldown menu, and then tap on the HotSync icon in the Writing Area. Your handheld will still try to perform a Bluetooth HotSync operation, because that was the method last used. You will see an error message, and won't be able to synchronize.
Unable to initiate HotSync operation because the port is in use by another application.
Why does this happen? Because your handheld was set up for Bluetooth, tapping the HotSync icon in the Writing Area should launch a Bluetooth HotSync. But if you select a different method in the HotSync application, your handheld will try to connect using that method as well. The HotSync application is unsure which method to use, and you will see the error message.
What should I do? If you see this error, here's how to correct the issue:
1. Launch the HotSync application on your handheld.
2. In the pulldown menu at the center of the screen, choose the connection method by which you wish to synchronize.
3.Then, instead of tapping the HotSync icon in the Writing Area, tap the large onscreen HotSync icon in the middle of the HotSync application screen.
4. Do this every time you wish to synchronize using Cable/Cradle.
5. Whenever you want to synchronize using Bluetooth, exit the HotSync application and tap the HotSync icon in the Writing Area.
6. This will allow you to keep multiple connection methods for synchronization, and the flexibility of alternating between them.
There is no official answer from either Palm nor Apple, though the sudden recent appearance of this problem has resulted in a user concencus that the Mac OS X 10.4.4 Update broke Bluetooth and created the issue you are seeing, and that the Mac OS X 10.4.5 fails to address this problem.
The only relevant Palm technical article offers what is shown below. You might walk through that process, and if it does not address the issue, then you'll want to contact Palm directly. You might also want to revert to the faster, though less convenient USB method of synchronization until the issue is addressed.
'Unable to initiate HotSync operation because the port is in use by another application.'
This error can occur on the Palm™ Zire™ 72 handheld after setting up a Bluetooth® HotSync® connection. When you configure the Bluetooth application on the handheld for synchronization (or when you set up a Bluetooth connection in the Connections preference screen), the HotSync button in the Writing Area may try to launch a Bluetooth connection, regardless of the connection selected in the HotSync application on your handheld. The HotSync icon in the Writing Area will always try to connect using whatever method was last used. When you set up Bluetooth HotSync, it used Bluetooth, and now tapping the icon in the Writing Area will result in a Bluetooth connection.
The issue arises if you launch the HotSync application on your handheld, and select the "Cradle/Cable" option from the pulldown menu, and then tap on the HotSync icon in the Writing Area. Your handheld will still try to perform a Bluetooth HotSync operation, because that was the method last used. You will see an error message, and won't be able to synchronize.
Unable to initiate HotSync operation because the port is in use by another application.
Why does this happen? Because your handheld was set up for Bluetooth, tapping the HotSync icon in the Writing Area should launch a Bluetooth HotSync. But if you select a different method in the HotSync application, your handheld will try to connect using that method as well. The HotSync application is unsure which method to use, and you will see the error message.
What should I do? If you see this error, here's how to correct the issue:
1. Launch the HotSync application on your handheld.
2. In the pulldown menu at the center of the screen, choose the connection method by which you wish to synchronize.
3.Then, instead of tapping the HotSync icon in the Writing Area, tap the large onscreen HotSync icon in the middle of the HotSync application screen.
4. Do this every time you wish to synchronize using Cable/Cradle.
5. Whenever you want to synchronize using Bluetooth, exit the HotSync application and tap the HotSync icon in the Writing Area.
6. This will allow you to keep multiple connection methods for synchronization, and the flexibility of alternating between them.
