Q: can't access itunes store?

To access the iTunes store you need at least version 10.0. of iTunes.

Unfortunately to run iTunes version 10.0 and above you need to have OSX10.5 (Leopard) installed on your

computer - 10.5.8 is also the last of the OSX family that will run on even the most recent of the PowerBook series. You may be able to source a full retail version of 10.5 but I'm afraid time has caught up with your PowerBook.....

What PowerBook model do you have? Tiger 10.4 is the max OS for some PBs.

Mac OS X 10.5 Leopard installation system requirements

http://support.apple.com/kb/TA24950

Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).

If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:

MB427Z/A  Leopard 10.5.1 install DVD

MB576Z/A  Leopard 10.5.4 install DVD

MB021Z/A  Leopard 10.5.6 install DVD (single user)

MB022Z/A  Leopard 10.5.6 install DVD (5-user family pack)

Installing Mac OS X 10.5 Leopard

http://support.apple.com/kb/HT1544

Mac OS X 10.5 Leopard Installation and Setup Guide

http://manuals.info.apple.com/en/leopard_install-setup.pdf

After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update

The DVD should look like this

Caution - Leopard does not support classic mode. So, if you currently open OS 9 apps in classic mode, you won't be able to do this if you upgrade to Leopard.

 Cheers, Tom