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The disc can’t be burned because an unexpected error occurred (error code 0x8002006E).

The disc can’t be burned because an unexpected error occurred (error code 0x8002006E). help!!!!

MacBook Pro, Mac OS X (10.6.8)

Posted on Jan 25, 2012 1:46 AM

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Posted on Apr 8, 2012 8:50 PM

Brand isn't the issue. Regardless of brand, sometimes the burner works, sometimes it doesn't. Error message is the same, whether using a DVD or CD. I'm having the same problem and would benefit from a more thoughtful reply.

44 replies

Jul 2, 2012 3:22 AM in response to narens

I just called Applecare with the same issue. They told me at frst to buy a different brand of disc!


However after some troubleshooting eventually we deleted a file called "com.apple.finder.plist" which is found in the Preferences folder Under Library.


I deleted this file (which subsequently gets regenerated) and then burned a disc and it worked. So it wasnt a brand issue.


hope that helps.

May 2, 2013 3:55 PM in response to narens

i have recently had this problem usng 10.5.7 iMac , i solved this by reducing the amount of data i was putting onto the disc . I wasted 6 discs trying but rather than thinking about what I was putting onto the disc and what brand i was using i tackled it by the amount i was putting onto it , however it always waited 'til the end before it told be thus using the disc useless . When I put the discs back into the Mac they did not even register on the desk top . .

Jul 28, 2013 9:26 PM in response to dynamyq

I have the same two related and INTERMITTENT errors with various brands at various burn speeds from max to min:

I get either of two messages (but only at the end after it looks as if the disc has been burning!)


1. The disc can’t be burned, because the device failed to calibrate the laser power level for this media.

2. The disc can’t be burned because an unexpected error occurred (error code 0x8002006E).


Last time I had this problem, I did as Dynamyq said and deleted com.apple.finder.plist.

THEN BAM! I had no Finder. And NOTHING I did would "generate a new one"! And there was a limit to what I could do without a Finder.

I called my Apple dealer for help and had to take my big iMac in so they could re-install my whole MacOSX!!!! They said NEVER delete com.apple.finder.plist !


So how do we reconcile my experience with Dynamyq's experience?

Jul 29, 2013 11:08 AM in response to diannetrussell

WHEN THE HECK IS APPLE GOING TO ANSWER THIS?


I get this all the time. I had a 27" imac, which since buying it, has had a new Motherboard, new HD, new everything just about, except burner (just my luck, I think this was source of all the problems after a


there are countless guesses and suggestions made by people, including apple support staff, but nobody actually seem to have found one single consistent SOLUTION.


PLEASE, PLEASE someone prove me WRONG

The disc can’t be burned because an unexpected error occurred (error code 0x8002006E).

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