Thumbnail/preview images are not showing in Facebook (Safari/Firefox/Chrome)

Hello


I've never had this problem before in a year of having a new MBP. The MBP completely ran out of juice for days to the point of the clock resetting (whether this is an issue I don't know), although the MBP works totally fine and is now on full juice.


However, I've noticed that when using Facebook (which is important for my work / digital marketing), I can't see any preview thumbnails/images, which is really annoying, as when posting official work stuff I can't see if they are being displayed properly.


Screenshot of the problem- you will see a white question mark in a blue box where the image/preview thumb should be.


I've reset safari/firefox/chrome completely and deleted ALL history/cache etc etc and udated to all latest versions. All the usual troubleshooting stuff, but it's still happening!??


Can anyone help with this???


Thanks!


User uploaded file

Posted on Jan 25, 2012 3:45 AM

Reply
5 replies

Jan 25, 2012 8:11 AM in response to Nick Treharne

Please read this whole message before doing anything.


This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.


The purpose of this exercise is to determine whether the problem is localized to your user account. Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select “Help” from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.


While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


As Guest, launch the application(s) and test. Same problem(s)?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

Jul 13, 2012 10:22 PM in response to Linc Davis

I am experiencing the same thing.

Pls help. All images are not being dispalyed properly.

I tried to use my guest account to check whether same thing occurs.

Still the same issue- cannot display the image in facebook using safari and even in google chrome.

Only a white question mark inside a blue box appears.

I already tried to reset my safari and remove caches.

Still the same issue.

Btw, I check my plug-ins.

Below is the list.

DivX Plus Web Player

DivX VOD Helper Plug-in

Facebook Video Calling Plug-in

Google Earth Plug-in

iPhotoPhotocast

Java Applet Plug-in

ooVoo Web Video Chat

Picasa

QuickTime Plug-in 7.7.1

SharePoint Browser Plug-in

Shockwave Flasg

WebKit built-in PDF

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Thumbnail/preview images are not showing in Facebook (Safari/Firefox/Chrome)

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