Canon MP780 printer won't work on Lion

Question

Canon MP780 printer won't work on Lion

I've recently upgraded my Mac to one running Lion 10.7.2.

My Canon PIXMA MP780 no longer works. The icon is sitting in the dock with a no-entry sign through it.

I've downloaded new software and drivers for it, restarted, deleted and re-added the printer via System Preferences, and am really not sure what to do next...

Have emailed Canon who can take up to 5 days to respond. I'd like to do some printing before that if I possibly can.

One thing I wasn't able to do that Apple recommend here: http://support.apple.com/kb/TS3147 is to reset the printing system. The dialogue box they refer to doesn't contain the 'reset printing system' option they refer to here: http://docs.info.apple.com/article.html?path=Mac/10.6/en/14001.html

Would be most grateful if anyone has experience of this or knows of a fix.

Many thanks!

Helen

iMac, Mac OS X (10.7.2)

Posted on Jan 25, 2012 7:48 AM

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Answer 1

Mar 27, 2012 7:55 AM in response to RaphaeliteGirl

Helen,

I've just run into the same complication as you did. My Pixma MP780 no longer works since I upgraded to Lion 10.7.2. Canon USA doesn't list any drivers available.

Were you ever able to resolve the issue? I would greatly appreciate any advice/insight you might have on the matter.

Thank you,

Steffen

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Answer 2

zzguy

Level 1

0 points

Apr 11, 2012 1:20 PM in response to steffenfromma

I have the same problem! I upgraded software and the Canon MX780 printer just went away. Print & scan has the Canon MX870 series put only the scan options. However, I can still print from a networked laptop. Just like I always could. Thinking of importing the laptop DMG and trying to install it. Canon site has only a scanner driver.

Apple support site tells me that Canon printer driver for MX870 is"

Canon MX870 series

10.51.2.0

P

Like I said I can print from a networked laptop.

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