9 Replies Latest reply: Jan 27, 2012 12:44 PM by mskott50
mskott50 Level 1 Level 1 (0 points)

I inadvertently put the wrong email address in my Ipad when I got it; so it won't let me go up to the cloud, since my Iphone and MAC have a different one and they were all under the right email address.  I can't find a way to correct that, does anyone know how to do that?  Settings lets me "see" it's wrong, but won't let me correct it.  I tried it up online in my account in Icloud but it won't let me change it there either.


iPad 2
  • 1. Re: IPad wrong email address.  How do I change that?
    alanfromnewtownards Level 5 Level 5 (5,260 points)

    Set up an entirely new one with the correct details and then delete the wrong one!

  • 2. Re: IPad wrong email address.  How do I change that?
    Philly_Phan Level 6 Level 6 (11,705 points)

    Sounds like you have multiple Apple IDs.  Go to Settings/Store and toch the Apple ID to sign out and then sign in with the correct one.

     

    To search out the IDs that you do have, go here.  Any item obtained with one Apple ID is PERMANENTLY associated with that ID.  Note that you can not merge IDs, you can not delete IDs, and you can not transfer purchases from one ID to another.

     

    My suggestion is that you decide which ONE you want to use and then simply ignore the others.  The only minor issue is in updating apps that were obtained with the old one.  If you update from the computer's iTunes, you will need to log out and back in again to update.  It's a tad easier updating from the iPad.  There is no requirement to log out/in but you still must enter the correct password.  In my case, I changed the passwords so that they're both the same.  It's easier for me that way.

  • 3. Re: IPad wrong email address.  How do I change that?
    Philly_Phan Level 6 Level 6 (11,705 points)

    alanfromnewtownards wrote:

     

    Set up an entirely new one with the correct details and then delete the wrong one!

    No.  Apple IDs can not be deleted and multiple IDs cause many aggravating problems.

  • 4. Re: IPad wrong email address.  How do I change that?
    alanfromnewtownards Level 5 Level 5 (5,260 points)

    Why two separate posts to say the same thing?

     

    My post was in the context of the email address itself, and nothing else!

  • 5. Re: IPad wrong email address.  How do I change that?
    Philly_Phan Level 6 Level 6 (11,705 points)

    The OP is having difficulty with iCloud.  Yes, he/she referred to email address but that was only because the email address identified a specific Apple ID (for iCloud use).  Honestly, I am not too thrilled with Apple having made it much too easy to inadvertently create multiple IDs.  Take that and couple it with the inability to take corrective action when it occurs and it can be a real nuisance for the user.

  • 6. Re: IPad wrong email address.  How do I change that?
    mskott50 Level 1 Level 1 (0 points)

    Yes, this is exactly what the problem is.  Is there anyway to delete the wrong one?  The only one I don't want seems to be hard coded in, there is no way to just get rid of it.

  • 7. Re: IPad wrong email address.  How do I change that?
    mskott50 Level 1 Level 1 (0 points)

    I did delete the old one previously, and that won't work either, it still remains wrong up in ICloud.

  • 8. Re: IPad wrong email address.  How do I change that?
    Philly_Phan Level 6 Level 6 (11,705 points)

    I'm not 100% sure as I've never done it but I believe that you need to go to Settings/Store.  Tap on the ID indicated there, sign out and then sign in with the correct ID.  I believe that that change will then reflect up into the iCloud ID.  (It might be necessary to power down and back up again.)

     

    Please post back with results so that I'll know for the future.  Thanks.

  • 9. Re: IPad wrong email address.  How do I change that?
    mskott50 Level 1 Level 1 (0 points)

    No didn't work. :-(    I even went up to ICloud account, killed the wrong email address and left the correct live. 

    Went onto IPad and first deleted the ICloud account; then deleted the settings/store account, then turned off IPad.  After that I rebooted it, and it's still doing it.  The only place it is wrong is if you go into

     

    Settings/ICloud/Account (which does have my correct email address that I use for all other devices and up in ICloud); then under IClound Account it has all my correct info; but if you look down at the Advanced section, it has Mail: maryscott1@me.com (which is NOT correct); and if I hit that it goes to ICloud Account Information;  My Name is correct but under address it still says marymscott1@me.com and it will not allow any access to change that.

     

    I think I'll just wipe it out to factory settings in ITune and then start over maybe the only way it will let me correct it.

     

    Anyway, I really appreciate all your advice on this.