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I was recently blocked from using app Jack'D. Message I receive says "Your device has been blocked". How can I get around this?

I was recently blocked from using app Jack'D. Message I receive says "Your device has been blocked". How can I get around this?

iPhone 4, iOS 5.0.1

Posted on Jan 26, 2012 2:25 PM

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Posted on Oct 21, 2012 8:42 AM

I'm having the issue too. Recently got the iPhone 5. Jack'd Is my favorite app. Was one of the first apps to fit the larger screen. Now I can't use it because my device has been blocked. Can I unblock my device? If so, how do I do that?

5 replies

Jan 26, 2012 2:34 PM in response to flavaron

Quoted from their FAQ's:



I got an error message saying my device is blocked. Why did this happen?

There are two reasons this could happen: You have deleted your account or you have been banned due to violation of terms of service.

- You have deleted your account.
When you delete your account, you agree that your device would be blocked for at least one month. This policy is enforced in order to protect users from stalkers. (If the system allowed users to create and delete their accounts any time they wanted, the Block feature would be compromised and wouldn't be able to protect users effectively.) Please understand this is not a punishment but a security measure intended to keep all of our users safe.

- You have been banned due to violation of terms of service.
Users of this mobile application are required to comply with our terms of service and instructions provided by our service team. The most common violations include, but are not limited to: Creating multiple accounts, uploading pictures not complying with our terms, and abusing the Report feature. In most situations, you will get a warning before you are banned from the app. If you receive a warning from our service team, please read it carefully and take it seriously. If anything is not clear, please contact user support for clarification.

I was recently blocked from using app Jack'D. Message I receive says "Your device has been blocked". How can I get around this?

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