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new macbook air, can't accept iLife apps in iTunes store

697 Views 5 Replies Latest reply: Jan 27, 2012 9:31 AM by radonato RSS
radonato Calculating status...
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Jan 26, 2012 8:36 PM

I recently purchased a Macbook Air for my wife.  However, it was a floor model.  It was reverted back to factory specs, but when I looked for the iLife apps, they were not on the computer.


So I went to iTunes and, sure enough, there they were, ready to be accepted.


However, when I try to download them (using my Apple ID or my wife's) I get this message:


These apps cannot be accepted by your Apple ID.

These apps were already assigned to another Apple ID,

and they will be available in that Apple ID's Purchases list.

If you don't have access to that Apple ID and want to receive future updates,

you will need to purchase the applications.


What gives?  Are these tied to one of the store's employee's Apple ID's or something?



MacBook Air 4,2

Intel Core i5

1.7 GHz


Lion 10.7.2




MacBook Air, Mac OS X (10.7.2)


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