Skip navigation

new macbook air, can't accept iLife apps in iTunes store

697 Views 5 Replies Latest reply: Jan 27, 2012 9:31 AM by radonato RSS
radonato Calculating status...
Currently Being Moderated
Jan 26, 2012 8:36 PM

I recently purchased a Macbook Air for my wife.  However, it was a floor model.  It was reverted back to factory specs, but when I looked for the iLife apps, they were not on the computer.

 

So I went to iTunes and, sure enough, there they were, ready to be accepted.

 

However, when I try to download them (using my Apple ID or my wife's) I get this message:

 

These apps cannot be accepted by your Apple ID.

These apps were already assigned to another Apple ID,

and they will be available in that Apple ID's Purchases list.

If you don't have access to that Apple ID and want to receive future updates,

you will need to purchase the applications.

 

What gives?  Are these tied to one of the store's employee's Apple ID's or something?

 

Specs:

MacBook Air 4,2

Intel Core i5

1.7 GHz

4 GB RAM

Lion 10.7.2

 

Thanks,

RAD

MacBook Air, Mac OS X (10.7.2)

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.