my settings window is frozen. what can I do?

While trying to get my ipad 2 set up for email, my settings window has frozen. - cannot scroll or select any options.

iPad 2

Posted on Jan 27, 2012 11:11 AM

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Posted on Jan 27, 2012 11:14 AM

Try closing the Settings app completely and see if it works when you re-open it : from the home screen (i.e. not with Settings 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Settings app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.


If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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Jan 27, 2012 11:14 AM in response to marilyn07

Try closing the Settings app completely and see if it works when you re-open it : from the home screen (i.e. not with Settings 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Settings app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.


If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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my settings window is frozen. what can I do?

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