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Album art Incorrect

5972 Views 16 Replies Latest reply: Feb 26, 2013 7:10 AM by fullsmoke RSS
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Richin Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 27, 2012 1:53 PM

All my songs in the iTunes Library contain the correct album art, when I sync my 5th generation ipod classic I get the incorrect album arts. Example for a Tom Petty song I get a Stone Temple Pilots album art an so on. Anybody experiecing this issue?

 

Thanks,

Richin

iPod classic, Windows 7, 64 bit
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Jan 28, 2012 1:25 PM (in response to Richin)

    Several users have reported this over the years and it's usually the result of a corrupt artwork cache db on the iPod's hard disk. There are a few things you can do to try and correct this issue.

     

    The first is to just try a hard reset of the iPod. To do this, press and hold both the Select and Menu buttons together long enough for the Apple logo to appear.  A hard reset has no affect on the content that is stored on your iPod.

     

    If no luck with that, try to un-sync and resync all of your content from your iPod via iTunes.  To do this, simply remove the tick mark next to Sync Music at the top of your iPod's Music configuration tab in iTunes and apply the changes.  Then reapply the option to resync all of your content back over to your iPod.

     

    Try a restore of the iPod in iTunes. This process will wipe all data from the iPod and set it back to its original default settings.  Here are instructions for restoring your iPod.

    Restoring iPod to factory settings

     

    Lastly, try replacing the artwork for the problem tracks with artwork that is of smaller size/resolution as larger size artwork has been known to cause corruption and other issues with playback.

     

    B-rock

  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Jan 30, 2012 6:03 AM (in response to Richin)

    Could very well be the sign of a faulty iPod or a result of the iPod Classic's difference in hardware and how it handles loading artwork.

     

    I have no other ideas at this point.  You could test the condition of your iPod's Hard Disk by using the instructions in this older post from another forum member turingtest2.

    https://discussions.apple.com/thread/3110831?start=0&tstart=0

     

    B-rock

  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Jan 31, 2012 6:21 AM (in response to Richin)

    Hmmm.. so a complete restore in iTunes had no effect whatsoever?  Neither did changing the artwork out?  Where did you get this album artwork?


    B-rock

  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Feb 1, 2012 5:58 AM (in response to Richin)

    So the same problem reappeared at restoring your iPod to factory settings?  How large is this artwork in terms of resolution? Have you tried replacing it with images from elsewhere, just to see if that makes a difference?

     

    B-rock

  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Feb 3, 2012 6:10 AM (in response to Richin)

    Well I'm glad to hear that the issue didn't persist with the new model.  At least you know now that the problem lies with the older hardware. 

     

    B-rock

  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Feb 12, 2012 6:44 PM (in response to Richin)

    I'm not 100% sure, but there definitely seems to be some artwork issues with some of these later versions of iTunes.  As to whether or not it's an actual bug in the code or something else, I don't know.  At least you have it back in order again.

     

    Fingers crossed it doesn't happen again.

     

    B-rock

  • SeiferXseph Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 15, 2012 4:56 PM (in response to Richin)

    I just bought a 4G Touch, uploaded 10 days worth of music into iTunes, clicked "get album artwork", threw it all on my pod and all the artwork is screwy. Tried everything everyone has said and after a couple days it messes up. I shouldn't have to delete, resync or do any of that just to have the artwork proper. I know I am neurotic but it drives me insane... I am sticking to my Samsung and regret buying this thing. *shrugs*

  • Maximillian1979 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 24, 2012 9:50 PM (in response to Richin)

    I was having the same problem; album art in iTunes was correct, but on my iPod was all mixed up.  Fortunately, I found this thread (thanks, people, for taking the time to report this and help us solve it!), and one of the solutions above worked--the one where you turn off sync for your iPod in iTunes, apply the change, then turn it back on, and apply again (resyncing your whole library to the iPod).  Unfortunately, for 25GB of music, resynching your whole collection to correct a corrupted album art DB is a fairly TEDIOUS solution, but nevertheless, it solved the problem.  Luckily, I've had this iPod for several years, and never had this problem until recently... or at least, maybe I never NOTICED it until now, because my new Altima shows album art when it's playing from the iPod (very cool).  Hopefully it only HAPPENED recently, and doesn't happen again for another 4 or 5 years.  If that's the case, this is a solution I can live with.  If it starts happening more frequently than, say, every few months, however, you will start seeing angry posts from me on this forum/thread.

     

    Regards,

    Maximillian in San Diego

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