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Helpful answers
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Jan 28, 2012 11:40 AM in response to Savantlinby b noir,"DDE server window"
What's the full text of the message please?
If you like you could post a screenshot of the error message.
Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.
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Jan 29, 2012 12:04 PM in response to Savantlinby b noir,Many thanks. I'm familiar with the type ... unfortunately, it doesn't give us many additional clues.
In the course of your troubleshooting to date, have you worked through the following document?
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Feb 2, 2012 4:12 AM in response to b noirby Savantlin,I installed the quicktime, fortunately the issue had been solved. so I think the problem results from that my computer dosen`r have quicktime,rather than completely delete it.
b noir , Thank you all the same!