JTAV8R
Level 1 (0 points)

Q: Trying to add a DELL (Lexmark) V715w printer to my MacBook Pro

Purchased a DELL branded Lexmark V715w AIO printer a month or so back.  I was able to install it to my Windows based home system.  When I try and add it to my MacBook Pro and MacBook Air, I cannot get it to print at all.  It will show up in the print and scan Queue fine, but will never print anything when a document or picture is sent to it.

 

I have tried multiple versions of both DELL and Lexmark drivers, updated the firmware, downloaded the newest MAC Lion drivers to no avail.  I like this printer, and hope that someone can assist me in getting it setup for use.

 

When I try and complete teh Lexmark Wireless assistant, it hangs at the Connect USB cable screen and never allows the "Continue" button to be selected (stays grayed out), I found a fix for this on the windows side, but nothing for us MAC users.

 

Any assistantance would be greatly appreciated, starting to get tired of saving to a UB Stick and getting on the Windows machine to print items.

Thanks

 

JTAV8R

MacBook Pro, Mac OS X (10.7.2)

Posted on Jan 29, 2012 7:34 AM

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JTAV8R

Q: Trying to add a DELL (Lexmark) V715w printer to my MacBook Pro

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  • by sig,

    sig sig Jan 29, 2012 7:35 AM in response to JTAV8R
    Level 8 (35,798 points)
    Mac OS X
    Jan 29, 2012 7:35 AM in response to JTAV8R

    You need the proper driver. Contact Dell and see if the printer is compatible before you pull your hair out.

  • by Shootist007,

    Shootist007 Shootist007 Jan 29, 2012 7:44 AM in response to JTAV8R
    Level 6 (16,660 points)
    Jan 29, 2012 7:44 AM in response to JTAV8R

    There is a flaw in OS X Lion.

    From this article.

     

    http://support.apple.com/kb/HT4670

     

     

    If the printer is a wireless capable printer and it is connecting to a wireless network, make sure it is properly connected to the wireless network first. The printer may have to be connected to the Mac initially via USB.

     

    As stated in that article the printer may need to be connect directly to the Mac Via USB during the initial setup.

     

    What a joke.

     

    Good luck.

     

    I have an idea. Sell the Mac, don't look back and by a Windows notebook that actually is easier to use.