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I have a continuing issue. About 75% of the time I am unable to shut down unless I hold my power button. I do an option + command + Escpe to close any remaining programs. How can I check to see if any other programs might be operating in the background. Any idea what is haulting shut down. Any help would be appreciated. Thanks
imac intel core 2 duo, Mac OS X (10.7)
Launch the Console application by entering the first few letters of its name into a Spotlight search, and select "system.log" from the file list. Enter "BOOT_TIME" (without the quotes) in the search box. Note the times of the log messages referring to boot times. Now clear the search box and scroll back in the log to the time of the most recent boot when you had the problem. Look for error messages in the minutes before that time, and post them here -- the text, please, not a screenshot. Edit out excessive repeats, if any. Do the same with kernel.log.
Also in Console, look under "System Diagnostic Reports" for crash logs, and post the most recent one, if any. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please do not post shutdownStall or hang logs -- they're very long and not helpful.
Thanks for your help. Not sure if this is what you need:
Jan 27 19:23:55 localhost UserEventAgent[11]: starting CaptiveNetworkSupport as SystemEventAgent built Jun 13 2011 17:29:21
Jan 27 19:23:55 localhost UserEventAgent[11]: CertsKeychainMonitor: configuring
Jan 27 19:23:55 localhost UserEventAgent[11]: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12807
Jan 27 19:23:55 localhost UserEventAgent[11]: CaptiveNetworkSupport:CaptiveSCCopyWiFiDevices:388 WiFi Device Name == NULL
Jan 27 19:23:40 localhost bootlog[0]: BOOT_TIME 1327717420 0
Jan 27 19:23:55 localhost kernel[0]: Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Jan 27 19:23:55 localhost kernel[0]: vm_page_bootstrap: 1007539 free pages and 32845 wired pages
Jan 27 19:23:55 localhost kernel[0]: kext submap [0xffffff7f8072e000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff800072e000]
Jan 27 19:23:55 localhost kernel[0]: zone leak detection enabled
Jan 27 19:23:55 localhost kernel[0]: standard timeslicing quantum is 10000 us
Jan 27 19:23:55 localhost kernel[0]: mig_table_max_displ = 73
Jan 27 19:23:55 localhost kernel[0]: AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled
Jan 27 19:23:55 localhost kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
Jan 27 19:23:55 localhost kernel[0]: calling mpo_policy_init for TMSafetyNet
Jan 27 19:23:55 localhost kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
Jan 27 19:23:55 localhost kernel[0]: calling mpo_policy_init for Sandbox
Jan 27 19:23:55 localhost kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
Jan 27 19:23:55 localhost kernel[0]: calling mpo_policy_init for Quarantine
Jan 27 19:23:55 localhost kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
Jan 27 19:23:55 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Jan 27 19:23:55 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Jan 27 19:23:55 localhost kernel[0]: MAC Framework successfully initialized
Jan 27 19:23:55 localhost kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
Jan 27 19:23:55 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
Jan 27 19:23:55 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Jan 27 19:23:55 localhost kernel[0]: PFM64 (36 cpu) 0xf10000000, 0xf0000000
Jan 27 19:23:55 localhost kernel[0]: [ PCI configuration begin ]
Jan 27 19:23:55 localhost kernel[0]: console relocated to 0xf10010000
Jan 27 19:23:55 localhost kernel[0]: PCI configuration changed (bridge=3 device=1 cardbus=0)
Jan 27 19:23:55 localhost kernel[0]: [ PCI configuration end, bridges 7 devices 17 ]
Jan 27 19:23:55 localhost kernel[0]: AppleIntelCPUPowerManagement: (built 21:08:10 Aug 9 2011) initialization complete
Jan 27 19:23:55 localhost kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 001ff3fffe6afd5e; max speed s800.
Jan 27 19:23:55 localhost kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 27 19:23:55 localhost kernel[0]: mbinit: done [64 MB total pool size, (42/21) split]
Jan 27 19:23:55 localhost kernel[0]: Pthread support ABORTS when sync kernel primitives misused
Jan 27 19:23:55 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
Jan 27 19:23:55 localhost kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
Jan 27 19:23:55 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
Jan 27 19:23:55 localhost kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
Jan 27 19:23:55 localhost kernel[0]: AppleIntelCPUPowerManagementClient: ready
Jan 27 19:23:55 localhost kernel[0]: BTCOEXIST off
Jan 27 19:23:55 localhost kernel[0]: wl0: Broadcom BCM4328 802.11 Wireless Controller
Jan 27 19:23:55 localhost kernel[0]: 5.10.131.36
Jan 27 19:23:55 localhost kernel[0]: rooting via boot-uuid from /chosen: EA292467-207E-30D4-9A0D-2E99B38E17AD
Jan 27 19:23:55 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Jan 27 19:23:55 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0/AppleACPIPCI/SATA@1F,2/AppleICH8AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageD river/WDC WD2500AAJS-40VWA1 Media/IOGUIDPartitionScheme/Customer@2
Jan 27 19:23:55 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Jan 27 19:23:55 localhost kernel[0]: Kernel is LP64
Jan 27 19:23:55 localhost kernel[0]: AppleYukon2: Marvell Yukon Gigabit Adapter 88E8055 Singleport Copper SA
Jan 27 19:23:55 localhost kernel[0]: AppleYukon2: RxRingSize <= 1024, TxRingSize 256, RX_MAX_LE 1024, TX_MAX_LE 768, ST_MAX_LE 3328
Jan 26 18:02:58 localhost UserEventAgent[11]: starting CaptiveNetworkSupport as SystemEventAgent built Jun 13 2011 17:29:21
Jan 26 18:02:58 localhost UserEventAgent[11]: CertsKeychainMonitor: configuring
Jan 26 18:02:58 localhost UserEventAgent[11]: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12551
Jan 26 18:02:58 localhost UserEventAgent[11]: CaptiveNetworkSupport:CaptiveSCCopyWiFiDevices:388 WiFi Device Name == NULL
Jan 26 18:02:41 localhost bootlog[0]: BOOT_TIME 1327626161 0
Jan 26 18:02:59 localhost kernel[0]: Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Jan 26 18:02:59 localhost kernel[0]: vm_page_bootstrap: 1007539 free pages and 32845 wired pages
Jan 26 18:02:59 localhost kernel[0]: kext submap [0xffffff7f8072e000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff800072e000]
Jan 26 18:02:59 localhost kernel[0]: zone leak detection enabled
Jan 26 18:02:59 localhost kernel[0]: standard timeslicing quantum is 10000 us
Jan 26 18:02:59 localhost kernel[0]: mig_table_max_displ = 73
Jan 26 18:02:59 localhost kernel[0]: AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled
Jan 26 18:02:59 localhost kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
Jan 26 18:02:59 localhost kernel[0]: calling mpo_policy_init for TMSafetyNet
Jan 26 18:02:59 localhost kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
Jan 26 18:02:59 localhost kernel[0]: calling mpo_policy_init for Sandbox
Jan 26 18:02:59 localhost kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
Jan 26 18:02:59 localhost kernel[0]: calling mpo_policy_init for Quarantine
Jan 26 18:02:59 localhost kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
Jan 26 18:02:59 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Jan 26 18:02:59 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Jan 26 18:02:59 localhost kernel[0]: MAC Framework successfully initialized
Jan 26 18:02:59 localhost kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
Jan 26 18:02:59 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
Jan 26 18:02:59 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Jan 26 18:02:59 localhost kernel[0]: PFM64 (36 cpu) 0xf10000000, 0xf0000000
Jan 26 18:02:59 localhost kernel[0]: [ PCI configuration begin ]
Jan 26 18:02:59 localhost kernel[0]: console relocated to 0xf10010000
Jan 26 18:02:59 localhost kernel[0]: PCI configuration changed (bridge=3 device=1 cardbus=0)
Jan 26 18:02:59 localhost kernel[0]: [ PCI configuration end, bridges 7 devices 17 ]
Jan 26 18:02:59 localhost kernel[0]: AppleIntelCPUPowerManagement: (built 21:08:10 Aug 9 2011) initialization complete
Jan 26 18:02:59 localhost kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 001ff3fffe6afd5e; max speed s800.
Jan 26 18:02:59 localhost kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 26 18:02:59 localhost kernel[0]: mbinit: done [64 MB total pool size, (42/21) split]
Jan 26 18:02:59 localhost kernel[0]: Pthread support ABORTS when sync kernel primitives misused
Jan 26 18:02:59 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
Jan 26 18:02:59 localhost kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
Jan 26 18:02:59 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
Jan 26 18:02:59 localhost kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
Jan 26 18:02:59 localhost kernel[0]: AppleIntelCPUPowerManagementClient: ready
Jan 26 18:02:59 localhost kernel[0]: BTCOEXIST off
Jan 26 18:02:59 localhost kernel[0]: wl0: Broadcom BCM4328 802.11 Wireless Controller
Jan 26 18:02:59 localhost kernel[0]: 5.10.131.36
Jan 26 18:02:59 localhost kernel[0]: rooting via boot-uuid from /chosen: EA292467-207E-30D4-9A0D-2E99B38E17AD
Jan 26 18:02:59 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Jan 26 18:02:59 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0/AppleACPIPCI/SATA@1F,2/AppleICH8AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageD river/WDC WD2500AAJS-40VWA1 Media/IOGUIDPartitionScheme/Customer@2
Jan 26 18:02:59 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Jan 26 18:02:59 localhost kernel[0]: jnl: unknown-dev: replay_journal: from: 5528064 to: 8641024 (joffset 0x11102000)
Jan 26 18:02:59 localhost kernel[0]: jnl: unknown-dev: journal replay done.
Jan 26 18:02:59 localhost kernel[0]: Kernel is LP64
Jan 26 18:02:59 localhost kernel[0]: AppleYukon2: Marvell Yukon Gigabit Adapter 88E8055 Singleport Copper SA
Jan 26 18:02:59 localhost kernel[0]: AppleYukon2: RxRingSize <= 1024, TxRingSize 256, RX_MAX_LE 1024, TX_MAX_LE 768, ST_MAX_LE 3328
Jan 26 18:02:59 localhost kernel[0]: hfs: Removed 1 orphaned / unlinked files and 38 directories
System Diagnostic
Process: TechToolProDaemon [212]
Path: /Library/PreferencePanes/TechTool Protection.prefPane/Contents/PlugIns/TechToolProDaemon.app/Contents/MacOS/TechT oolProDaemon
Identifier: TechToolProDaemon
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2012-01-22 15:46:54.016 -0700
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Those log extracts show what happened right after you rebooted. I was asking to see what happened before you rebooted.
Shut Down Issues
