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Where do I go if experiencing a hardware issue abroad?

I am having what appears to be an issue with others as well (the volume down button, if only touched or brushed with a finger, automatically makes the volume shoot up uncontrollably). It's brand new. No restoring helps the issue. Every discussion board says to bring it to the genius bar and have it replaced, which sounds like a great idea. However, I am currently in the Netherlands, and there is not an Apple store here, only certified resellers. Vodafone said they can send it to Apple, but this seems a bit silly. Does anyone know a way to handle these types of things directly with Apple while aborad?

iPhone 4S, iOS 5.0.1

Posted on Jan 29, 2012 10:17 AM

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Where do I go if experiencing a hardware issue abroad?

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