please can you help me to i am trying to uninstall itunes so i can reinstall it but i keep getting the feature you are trying to use is on a network resource that is unavailable ...package "itunes64.msi

Question

Level 1

0 points

please can you help me to i am trying to uninstall itunes so i can reinstall it but i keep getting the feature you are trying to use is on a network resource that is unavailable ...package "itunes64.msi

how can i uninstall itunes when it says "click ok to try again,or enter an alternate path to a folder containing the installation package " itunes64.msi"

Windows 7

Posted on Jan 29, 2012 11:26 AM

Reply

Answer 1

b noir

Level 9

72,324 points

Jan 29, 2012 12:07 PM in response to bluray011

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):

http://majorgeeks.com/download.php?det=4459

To install the utility, doubleclick the msicuu2.exe file you downloaded.

Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:

Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Reply