1 Reply Latest reply: Jan 29, 2012 12:07 PM by b noir
bluray011 Level 1 (0 points)

how can i uninstall itunes when it says "click ok to try again,or enter an alternate path to a folder containing the installation package " itunes64.msi"

Windows 7
  • b noir Level 9 (72,060 points)

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" /___sbsstatic___/migration-images/174/17437180-1.gif thingy on the Major Geeks page):




    To install the utility, doubleclick the msicuu2.exe file you downloaded.


    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:


    Cleanup removing itunes.png


    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?