Previous 1 2 3 Next 34 Replies Latest reply: Aug 31, 2013 1:40 PM by tom lipsky Go to original post
  • Wes_Man_Tooth Level 1 (0 points)

    Here's how I solved the problem:


    1.  Go into finder (or windows explorer).

    2.  Find the Album Artwork file within your itunes file (usually "computer name/music/itunes/album artwork")  I noticed that I had 3 files, "cache," "cloud," and "download."  The Cloud file was empty.  But the cache file and download file had the exact same information.

    3.  Open the cache file.  That should reveal a file that is identical to the file that is revealed if you open the Download file.  On my system that file was "5C376133A78DCCBE" (may be different on your system, I don't know)

    4.  Right click your mouse over the 5C376133A78DCCBE file and select copy.

    5.  Go back to the Album Artwork file and open the Download file.

    6.  Right click your mouse over the 5C376133A78DCCBE and select paste.  Let it overwrite/replace the 5C376133A78DCCBE file with the same 5C376133A78DCCBE file.

    7.  Go back to Album Artwork, right click the Cache file, and select "move to trash"

    8.  Quit iTunes (if you had it open).

    9.  Hold down the option key and reopen itunes.

    10. Select "choose library"

    11. Go "computer name/music/iTunes" and select the "iTunes Library.iti" file.

    12. If you see iTunes importing the album artwork, you've done it right. 

    13. Test the iTunes Album Artwork screensaver and hopefully it works for you like it did for me!


    MacBook Pro running OSX 10.6.8

  • ralphnjeff Level 1 (0 points)

    Genius, spent almost a day looking for this solution, and it worked.Thank you sincerely.




  • CF62 Level 1 (0 points)

    Nothing on this thread worked for me! (sigh) I had high expectations for Wes_Man_Tooth's post, to no avail.

  • Wes_Man_Tooth Level 1 (0 points)

    Actually, many people have said if you delete all voice memos from your iTunes, that successfully restores the iTunes artwork screensaver. Give that a try.

  • CF62 Level 1 (0 points)

    I'll be damned, that was it! Thanks!

  • Detrich Level 1 (5 points)

    what if u need to preserve all your voice memos tho?  lol...  deleting my voice memos really isn't an option.  will re-building the library alone restore the screensaver f(x) ality?  tnx


    mac os 10.7.4 with itunes 10.7 (21) on Mac Pro (Harpertown)

  • Detrich Level 1 (5 points)

    ok i tried that re-creating the iTunes library and it fixed the screen saver, but my iTunes library re-built totally wrong.   SO much stuff is either missing or mis-labelled that i can't live with it like this.


    i'd rather deal without the screensaver than having my library all messed up like this.  so i restored the backup library.


    this is so utterly lame.

  • ProjectArchangel Level 1 (10 points)

    Ok, now that I got the artwork back, how do I recover all the voice memos?


    Where the heck is Apple's support on this?

  • Cornelius Norton Level 1 (0 points)

    Hi all,


    Someting really easy and has worked for me :

    1. Select another screensaver
    2. Quit iTunes
    3. Go to your Music/iTunes/Album Artwork/ folder
    4. Go to Cache folder and move to trash anything you'll find here
    5. Go back to Album Artwork and then move to trash anything you'll find in Download folder
    6. Open iTunes using Option button and then choose your default iTunes Library (Music/iTunes folder)
    7. Choose Albums tab and select all items by Cmd+A
    8. Right click and select download illustration
    9. Have a break with a cup of coffee depending the number of items...
    10. It should work !


    Hope it will be helpfull


    iTunes 11.0 (163)

    OS X Mountain Lion 10.8.2

  • Dark_Fragor Level 1 (0 points)

    Didn't work either...

    I can't believe we're talking about an apple software running on an apple computer, that can't do a basic thing.

  • Detrich Level 1 (5 points)

    As mentioned already, I followed Apple's tech article for rebuild of iTunes library by importing the XML file and it COMPLETELY fubar'd my entire iTunes library.    I spent a week cleaning it up. 


    Broken song & video links.

    Missing album artwork that was previously all there and in order.

    Broken playlists.

    Songs mapped to the wrong files.


    It was a nightmare cleanup!!!!!!!!!


    I decided just to give up on the iTunes screensaver. 

    It ***** beyond that this stopped working.

    But at least my iTunes library is working again now.

    With a library the size i have, I simply cannot risk this kinda stuff.


    Big thumbs down Apple on this. >=(

  • tamsinmae Level 1 (0 points)

    I had this problem when I moved to  itunes 11... I found that hardly any tracks had been 'checked' after the update also music wont sync when in un-checked state, when I checked all the tunes in my songs list the itunes screen saver came back on!

  • AndyG29 Level 1 (0 points)

    Have you tried deleting all Voice memos (if you have them - as this started mine working again, but I then had to perfrom the rebuild HT1451 to get it show all Albums).

  • Dark_Fragor Level 1 (0 points)

    Deleted voice memos, it kinda worked for me.

    Also I deleted the "album artwork" folder, and itunes had to re-find the cover. Now screensaver works again, but iTunes still have some weird bugs when I ask him to find covers (for instance, I select all the tracks of an album, right click and click on the cover art command [don't know how it's called in english] and then iTunes get the album art only for the first track, not for all of them). sic. I don't understand the relation between voice memos and album cover, and it's kinda frustrating for a computer sold at this price, I feel like i'm on a another OS ...

  • ralphnjeff Level 1 (0 points)

    Just had the screensaver issue again. Hadn't downloaded any new Mac versions of SW, but did as you said last October and it worked!.(keeping it on file now ;-(