can't connect to wireless printer

I cannot connect a wireless printer...I have tried 2 printers. HP photosmart 6510 and Epson SX535WD....the wireless strength appears to be good on the printer but the MAC can't see it and neither can the iPhone or the iPad....Sooooo frustrating. Have brought back printers to shop as thought they were faulty...They immediately signed in to their own wifi and printed no prob from iPhone....spoke to my broadband provider. They suggested might be interference from cordless phone, so switched that off....no success, then they said something about changing the WPA to WEP....this is becoming way too complicated for something that I thought was going to be plug in and go....Should I just give up and buy an old fashioned USB type....will I ever be able to print from the iPhone or iPad as well....HELP!!

iMac, Mac OS X (10.6.8)

Posted on Jan 29, 2012 3:16 PM

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14 replies

Feb 2, 2012 1:47 PM in response to polly34

My mother has been using an iPad. She wanted a printer. The media would think you just buy an AirPrint printer and you're good to go. I bought an HP PhotoSmart 6510. It connects to the wireless signal at my mother's home, but the iPad doesn't recognize that an AirPrint printer is available. Cisco (router) recommended disabling SSID, more or less. I disabled the "SSID broadcast" under guest access (I think I went further with the tech attempts than most other people) using the Cisco software (and rebooted the router, I think), but still no go. The iPad still doesn't recognize the presence of an AirPrint printer. Very frustrating. IF the iPad had a USB port we could go back to the era of cables and print that way, but that's obviously not a solution. Feel mislead. Under the current circumstances most people are going to be frustrated and mislead by the media hype that says, "You can print wirelessly from you iPad, especially if you get an AirPrint computer." Things are going to have to get much simpler for widespread acceptance of that notion. Most of us don't have hours to spend trying to sort out tech issues on our computers. Frustrating!

Mar 26, 2013 8:37 AM in response to polly34

I have the same issue. A mini mac and a mac book. An HP printer and a Brother printer. A lynksys router and a Belkin. I have uninstalled and installed drivers both from mac and hp, I have unplugged , reset, and restored and NOTHING is working. After connecting it to wifi it might print once but after that I will get the cannot see printer error. It is verey annoying. Please help

Sep 6, 2016 5:49 AM in response to polly34

Hello !

You have taken, the printer to the shop and there it was working very fine , and they also said something about changing wi fi settings from WPA to WEP that was incorrect , safest setting is WPA2 or you can keep WPA , but WEP is very insecured .


Anyhow , suggested article if can't connect to wireless printer or some issues : Resolve printer issues on your Mac - Apple Support


Thanks !

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can't connect to wireless printer

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