Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't delete emails by highlighting and clicking delete in toolbar. The email goes grey and doesn't delete?!

Suddenly can't delete emails by highlighting and hitting delete on toolbar. The emails go grey and don't disappear?!

iMac, Mac OS X (10.5.8)

Posted on Jan 30, 2012 5:47 AM

Reply
3 replies

Jan 30, 2012 10:37 AM in response to orchard102

Not certain, but this can fix myriad Mail problems...


Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.


Move this Folder to the Desktop...


/Users/YourUserName/Library/Caches/Mail/


Move this file to the Desktop...


/Users/YourUserName/Library/Mail/Envelope Index


Reboot.


If that doesn't do it and you can afford to redo all your Rules, try these & reboot...


/Users/YourUserName/Library/Mail/MessageRules.plist


/Users/YourUserName/Library/Mail/MessageRules.plist.backup


Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

Can't delete emails by highlighting and clicking delete in toolbar. The email goes grey and doesn't delete?!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.