how to send an iPod to get refurbished?

I dropped my iPod touch 4th generation flat on the pavement.

The screen is completely shattered and I want to send it back to Apple to get it refurbished.

I have a 1 year warrrenty on it as well. How do I send it in?

iPod touch (4th generation), iOS 5.0.1

Posted on Jan 31, 2012 9:28 AM

Reply
1 reply

Jan 31, 2012 9:31 AM in response to SugarJessica

See:

Apple - Support - iPod - Service FAQ

A broken screen s not covered by the warranty since it is not a defect, you broke it..

Sometimes, if you make an appointment at the Genius Bar of an Apple store the Genius might excahnge it at not cots. Otherwise you will have to pay $99, $149 or $199 depending upon the capacity. Apple does not fix yours, they excahnge it for a refurboshed on.

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how to send an iPod to get refurbished?

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