Skip navigation

Can't get iPod out of disk mode, nor restore it

20217 Views 1 Reply Latest reply: Feb 3, 2012 9:29 PM by Bilbo_cheshire RSS
jmnunez Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 31, 2012 10:29 AM

I have an old iPod (special edition U2) that’s been dwelling in a drawer since I got my iPhone (more or less two years). I recently changed it to disk mode because I needed to transfer a large amount of documents and latter decided to give it away (iPhone holds more songs). The problem is that now I can’t get it out of disk mode; I have tried restoring it as indicated here (, without success. When I connect it to a MacBook iTunes won’t see it and Finder shows it as a mountable disk, a PC will show it in iTunes and even tell me to restore it but when I click “restore” I get an error message telling me that iTunes can’t connect to the update server.  Additionally, when I restore it manually I get an image of a folder and an exclamation sign.


Any ideas, other than have recycled or using it as paper weight?

iPod classic, Mac OS X (10.5.8), Won't work on XP either


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.