Error code -50 when trying to restore I touch after upgrading to IOS 5
I recently upgraded to IOS 5. Everything went fine until I tried to restore the I touch. I get a error message " A error occurred while restoring this IPOD (-50). I looked threw apple support and found a couple of links. I'm running windows 7 with no third party security. I've tried a different USB port, I Tunes 10.5.3.3 , checked window for the latest upgrades and reset my computer. When I plug my I touch in a window pops up and say I Tunes was interrupted while restoring the contents of the iPod would you like to restore again now? After clicking continue restore, the error message immediately pops up. Ran a sysnc test and it came back fine. I don't know if this would help but here is the dionostics I tunes ran.
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
ASUSTeK Computer Inc. U50F
iTunes 10.5.3.3
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
Current user is not an administrator.
The current local date and time is 2012-01-31 20:36:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:
Description: JMicron PCI Express Gigabit Ethernet Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name:
Description:
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Jan 31 19:39:45 2012
Lease Expires: Wed Feb 01 19:39:45 2012
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-01-31 20:33:47.
**** Device Connectivity Tests ****
iPodService 10.5.3.3 (x64) is currently running.
iTunesHelper 10.5.3.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Randy's IPOD, iPod touch (4th generation) running firmware version 5.0.1
Serial Number:
**** Device Sync Tests ****
Sync tests completed successfully.