1 Reply Latest reply: Feb 2, 2012 8:28 PM by Barry Hemphill
francoisgs Level 1 Level 1 (5 points)

I have a magic mouse with roller on top suddently the roller does not work only bring page up and no more up ro down what ever direction you roll the ball. I reset the mouse but does not seem to do anything. it was workin gjust fine and next morning it did not. wonder if there is a way to open it and clean up the iside??Thanks

Francois

  • Barry Hemphill Level 8 Level 8 (36,960 points)

    Hello:

     

    The mouse with a scroll wheel is not the magic mouse.  However, turn the mouse upside down and run in over a plain piece of paper.  If that does not help, run the scroll wheel over one of those microfiber cloths.

     

    I would definitely NOT try to open the device.

     

    Barry