5 Replies Latest reply: Feb 28, 2012 12:21 PM by JDHelle
margb Level 1 Level 1 (0 points)

No matter what type of output I try (YouTube, Blu-ray, DVD, Apple TV), every one stops just short of completion.  I can change files from 29.97 to 23.98, no problem there, but it just refuses to make a DVD or Blu-ray once the final version of a project is ready to output to media.


I'm sure I messed things up somehow when experimenting with removing pulldown from files, but I can't figure out what is causing the problem.


I've trashed the preferences, but that had no effect.


I decided to uninstall and reinstall, but after starting the install disk and getting to the point of selecting a custom installation, the tick box for Compressor is greyed out.  How is this supposed to be done?  There must be a way, but I can't figure it out.  And remember, I got into this mess by cluelessly seeing what this or that change would do, so I'm less than enthusiastic about trying that approach here!




PS  This is Compressor, no number, according to the "About Compressor" tag.


PPS  Resetting the Background Processing allowed Compressor to send a job to Apple TV successfully.  But not DVD, YouTube or Blu-ray.

Mac Pro, Mac OS X (10.7.2)