Last night I updated my Airport Extreme to 7.6.1 firmware. Since the upgrade all of my radio connections keep dropping out. I have now reverted back to the 7.6 firmware and my radio connections are all back to normal.
Has anybody else experienced this issue?
I managed to squeeze out 26Mbps out of my Airport Extreme running v7.6.1 after having severe speed issues (50-500kbps). Prior to the 7.6.1 upgrade, I've seen my wireless go up to 30Mbps, 40Mbps when wired.
Here's what I did using Airport Utility v5.5.3 for Windows XP...
- save configuration
- reset Airport Extreme to defaults
- manually configure router
- save configuration
- downgrade to 7.6
- upgrade to 7.6.1
Hope this helps someone.
Mmmmmm have tried all of the above and its not just the wifi speeds that are shocking its the wired as well in my case and it only happened with the upgrade and installation of ML and ML server.app. Strangely for once BT have actually managed to improve my line speed and stabalise it so was totally ahocked when my AEBS was the cause of the slowdown.
Even with the affore mentioned changes it is slowing even the wired connection down by more than 50% but dure to network convenience and the range of the AEBS wifi I really want to find a way to make it work. The last ditch will be installind a Draytec Vigor bridge modem and seeing if this sorts it as it seems to be some form of cyclic DNS/ DHCP problem which should be eliminated with the Vigor as it provides no DHCP.
As for the previous comments about the BT Hub it is good to a point but the WIFI has no range and its tricky to extend hence wanting to atay with my AEBS.
Just as a further to my above have now installed the Vigor bridge modem and all now works perfectly so have to surmise that the AEBS/ML server set up does not like to have a modem attached that has any form of DHCP control ! didnt mind before 7.6.1 so not sure what is going on but at least all works now
And what if i bought a brand new airport extreme 5gen which already included the 7.6.1 firmware? What can i do?
Hi - I first started this thread and it has recived a lot of very useful posts with advice on how to fix an issues with 7.6.1 - I eventually upgraded my device about 4 months ago and it has worked perfectly since. Most issues appear to be with upgrades rather than new devices.
If you are having wireless speed issues then start with the basics:
1. Other networks or devices using the came wireless channels
2. The WiFi device drivers on your device
Hope this helps
Steve
I have since resolved my issues. Actually just did this yesterday! I am hoping my notes will be helpful as I now have my Airport Extreme and my Time Capsule up and running 7.6.1 and I've even added an Airport Express to my network running 7.6.2 now.
I think a lot of the issues for me might have been due to my lack of understanding of how to extend the wireless network I had. Here is my situation:
In summary, I have to say that configuring the Airports has not been intuitive. In particular it was not clear to me that to "extend" my wireless network via raoming as explained in http://support.apple.com/kb/HT4260, I simply had to "create a wireless network" but use the same SSID on the second device. I would hav eexpected the UI - especially coming from Apple, to have been more intuitive.
1. Other networks or devices using the came wireless channels
2. The WiFi device drivers on your device
No and no
My router is 5 gen and came with latest firmware.
1. I've already tried all 2.4 and 5gh channels problem persist.
2. Not only my pc is affected ipods and ipads too.
Im using the warranty i have.
TURN ON IPV6 on your PC wireless adapter! That's all!
This thread helped me. I tried to use an old A1264 wireless-N airport express to extend the wifi network provided by my 4th gen time capsule. i hadn't used the AEX in a long time. The TC was already on 7.6.1, and the express was on 7.5.2, so I had to run the firmware update twice on the AEX to get it to 7.6.1. Once I did that, though, I was unable to get the AEX to extend the network, it could only join it.
After reading this thread, I did a hard reset of the AEX -- holding a pen to the reset button until the AEX blinked rapidly. It took awhile to reboot, but when it did, a whole new screen popped up in Airport Utility 6.1 showing a diagram of the TC and the AEX, saying it was trying to extend the TC network. It asked me to name the AEX, and then it did everything else for me. In Airport Utility, the diagram is now a straight vertical line of Internet globe on top of Time Capsule on top of Airport Express. However, it also dropped the bandwidth from 16-18 Mbps to 5-12 Mbps.
One other thing I did in this exercise was call Apple Support, as I had originally intended to create a WDS wireless distribution system with these two devices. The support guy did some research and told me that time capsules do not support WDS. Also, in Airport Utility 6.1, you no longer need to checkmark the little box to extend a network on a main basestation or TC. That is now done automatically, although none of the documentation that you download reflects that fact yet.
Ok, here is the tricky question: HOW to upgrade your airport firmware, when the computer doesn't connect to the internet?
Go someplace that has internet and download the firmware from http://support.apple.com/kb/HT1998?viewlocale=en_US&locale=en_US then put it on a thumb drive and run the upgrade when you get home. Also if you have an iOS device that can be used as a hotspot that can work as well.
similar problems ever since the update to 7.6.1 / 7.6.3
After a few hours or so and the wifi pretty much becomes unuseable. Local Ping times rise up to 4-5 SECONDS (usually 1-2ms...), the datastream getting through is somewhere between 7bytes and 20bytes per second
Some devices even randomly drop the wifi every few seconds, and you have to manually reconnect them...
Really getting fed up by now, no word from Apple (surprise) but seriously... killing a perfectly alright router with an update for a lot of people and not even having the balls to admit it... I guess I've finally had it, companies access points are beeing replaced tomorrow as we're pretty much unable to work for 2 weeks now, and the private ones will follow next time this poor update annoys me
Before replacing you may want to check with a program like Wifi explorer o the App Store. You may have something external interfering with the wifi signal. I ran into a similar issue last year And it turned out to be conflicting wifi ap's. the neighbor and I both turned our power down to not interfere with one another and the problem was resolved.
i'm unable to install airport utility 5.6. it says: airport utility can't be installed on this disc. the version of mac OS X on this volume is not supported.
i'm running 7.6.1 and it's making me want to pull my hair out. my modem is fine and my internet is trying to come to me. my airport keeps crashing. it seems to be about 2 hours max of connectivity followed by about 4 hours of disconnectivity.
i'm ready to go to best buy and spend my money on a new router that doesn't suck. but for the next few hours my interect atually makes it to my computer, can anyone help me troubleshoot how to downgrade to a version that works?
Apple has to take responsibility for this problem, or solve it as fast as possible. Until now solved the problem by buying a new router (Cisco), after several attempts and several hours and days lost. After the update my airport was never the same. And I'm really angry with the passivity of Apple.
7.6.1 Airport Extreme Update problem
