E-mail appears in unreadable characters after installing Microsoft Office for Mac

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E-mail appears in unreadable characters after installing Microsoft Office for Mac

I recently installed Microsoft Office for Mac 2011.

Now, many of my e-mails are appearing in unreadable characters. The only way I am able to read them is by selecting 'View', 'Message', and 'Plain Text Alternative.'

Is there a setting I can change to correct this issue? I am assuming it has to do with the install of Office for Mac and a default reader of some sort, but I can't seem to find it.

Thanks so much!

iMac, Mac OS X (10.6.8)

Posted on Feb 1, 2012 2:04 PM

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Answer 1

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rkaufmann87

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140,532 points

Feb 1, 2012 3:53 PM in response to Brett4Good

One thing you can try is running Repair Disk Permissions in Disk Utility which you can find at Applications - Utilities - Disk Utility. Also what mail tool are you using, Mail or Outlook? There are some other troubleshooting steps you can take but let first find out how Repairing Disk Permissions works and what Mail tool you're using.

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Answer 2

Brett4Good Author

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Feb 2, 2012 1:34 PM in response to Brett4Good

Repair Disk Permissions did it! Thanks very much!

And just for info for future users, I am using Apple's Mail application.

Thanks again!

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Answer 3

rkaufmann87

Level 10

140,532 points

Feb 2, 2012 1:59 PM in response to Brett4Good

Your welcome, glad that took care of the problem.

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Answer 4

lck40

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Dec 27, 2012 9:02 PM in response to rkaufmann87

I have the same problem but Repair Disk Permissions didn't solve it. Someone said to go into Font books and verify all fonts, but I don't see that option? Any suggestions?

Thanks!

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