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All replies
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Helpful answers
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Feb 3, 2012 9:29 AM in response to Tom Dignamby fabelfroh,Maybe we should concentrate on nailing down the problem?
It really seems to me that some users got a faulty update file from one of the Apple servers. Software Update selects the server depending on what locale you're using and what your timezone is (sort of). So maybe only certain people that grabbed the file from e.g. taiwan servers are affected? Software Update seems to ignore checksums could be a guess.
Second. I've formatted my harddisk case sensitive. Some silly apps don't like that and crash. Others won't even install (Canon Camera software for example, but there's a workaround on the net for that). Maybe the installer struggles with case sensitive file-systems. It happened before on Panther 10.3.x (can't remember which update that was).
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Feb 3, 2012 9:32 AM in response to Faber92by Yaser Herrera,For what it's worth, I do think this was a decent screw up. Apple's history with updates through Software Update have been pretty good. Anecdotally, I've never experienced an issue using Software Update before this. With that said, I'm impressed with Apple's response thus far, as this morning I got a call from an Apple engingeer wanting to talk about the issue, what I was doing before hand, and also gather what information they could from my Mac mini. I think that speaks well of their desire to find out what's going on and make sure it doesn't happen again.
Re: Repairing disk permissions, I generally think that's voodoo. I was able to get to the Recovery partition, repaired the drive and repaired permissions on the broken 10.7.3 update, rebooted, and still got the same errors. Clearly, repairing permissions is not a fix all and likely wouldn't have helped before or didn't help after, in this case.
This is not happening to everyone, clearly. But it's happened to enough people that Apple is taking it seriously. Maybe not at the pace we'd all like, but they're trying. In the mean time, there are lots of good solutions for people who are currently experiencing the problem that don't involve Time Machine. Let's stick to the subject at hand and continue to help people in need of it.
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Feb 3, 2012 9:37 AM in response to Faber92by Tom Dignam,.........In fact I haven't yet updated because I don't currently have any backup (my old external hard disk broke down few days ago..........
So you are here in an Apple Support forum, ranting about an issue about which you have no experience and more to the point not affected by it. Hmmmm
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Feb 3, 2012 9:39 AM in response to Tom Dignamby geomon,Tom - all complaining and ranting aside...in situations like this one - various updates of version 9 and version 10, when Apple is made aware of the issue and in their privacy make a fix to a previously distributed up date - both the delta and combo - do you or others following this discussion know:
if Apple makes an annoucement, or upon fixing the bug makes a version extension (e.g. 10.7.3.x), or do they simply repopuate the distribution container and say nothing?
I would assume (not a good bet) that even if the problem is related to only the delta or only the combo, both would be fixed?
Is there anything else to be done by us users, but to guess, and give it a couple of days for Apple to silently do their thing and then hope one is not too early on applying the download.
I have deliberately held off on updating my one machine (MBook Air) that was purchased with 10.7 on board. For safety and reliablility my other machines remain at 10.6.8
Finally, for all those who try to keep up with the pace of version changes put out by Apple for any ot their software and as alluded to by many other contributors to this thread - repair persions, make a clone, repair permissions after upgrading and keep the clone close to you until you are assured that no surprises are lurking out there.
LGH
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Feb 3, 2012 9:44 AM in response to geomonby Tom Dignam,.........makes a version extension (e.g. 10.7.3.x), or do they simply repopuate the distribution container and say nothing?.........
My version :
Software Mac OS X Lion 10.7.3 (11D50)
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Feb 3, 2012 9:48 AM in response to Camel_PLby Hans Nieuwenhuijsen,Camel,
What to type in Terminal if 'Macintosh HD' isnt your maindrive? I have a Crucial M4 SSD.
installer -pkg /Volumes/Mac\ OS\ X\ 10.7.3\ Update\ Combo/MacOSXUpdCombo10.7.3.pkg -target /Volumes/Macintosh\ HD <--- Doesnt work for me
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Feb 3, 2012 9:49 AM in response to geomonby StevoSr,All i can say is I freaked out with the issue because it rendered my machine a $2500 paper weight. I never had a reason to doubt the update, cause in my experience with Apple I have never had too. I have backups, but at home, not in my pocket, never had a reason to carry one around.
I appologise for that.
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Feb 3, 2012 9:51 AM in response to StevoSrby Tom Dignam,.......All i can say is......
Where are you in the process of getting up and running?
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Feb 3, 2012 9:52 AM in response to Tom Dignamby StevoSr,Reinstall just got done and rebooted, it's finishing up the install now, about 35 min.
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Feb 3, 2012 10:03 AM in response to Tom Dignamby Faber92,"So you are here in an Apple Support forum, ranting about an issue about which you have no experience and more to the point not affected by it. Hmmmm"
I don't. One of my best friend WAS affected by this problem and so he called me (he's very new to apple's world). I have been able to solve the problem by forcing the combo update I installed on a usb key via terminal opened in HD recovery (as I read on the internet). Now his system works but I spent half a day working on it not having ever experinced anything like that. I do not want to lose so much time again.
Anyway it is a matter of principles.
PS you haven't experienced any problem therefore you should not criticise people who talk about it.
Hope this conversation is ended considered that you do not even want to try to understand my point of view and my considerations.
And as I can see you neither listen to anybody's consideration. This is not the right place to start quarreling.
Bye, hope you will never have this sensation, loosing a Mac you ha paid so much money.
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Feb 3, 2012 9:56 AM in response to StevoSrby Tom Dignam,Reinstall just got done .......
Cool! This is from Apple Servers? I ask because I never had to...........
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Feb 3, 2012 9:59 AM in response to Faber92by Tom Dignam,......Hope this conversation is ended considered that you do not even want to try to understand my point of view and my considerations........
I feel your pain, of course. You must be willing to hope for the best, prepare for the worst. Let this be a learning experience for your friend. He was lucky to have you.
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Feb 3, 2012 10:05 AM in response to Tom Dignamby Faber92,I was lucky to find a good guide on the internet. If that was my mac I would probably die considered the money I spent to buy it
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Feb 3, 2012 10:08 AM in response to albert421by Chagall123,I am sooo disappointed! Not only because this never happended with mac before, but because there is NO SINGLE COMMENT from apple yet! I had the same issue, but for me NO APP, not even terminal worked. Same in safe mode. Such a kernel error crashing the whole GUI, how can that happen? It s severe!
I installed the combo update from the recovery mode and this resolved the issue as far as I can see, but still, I am not sure if I can trust this version of my iOS now!
APPLE, SAY SOMETHING, what kind of customer service is that for a high-end product??
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Feb 3, 2012 10:10 AM in response to Tom Dignamby StevoSr,From the Recovery Partition. 13 min to go.