Fax fail after install canon Printer / remove canon printer driver

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AltF4 Author

Level 1

20 points

Fax fail after install canon Printer / remove canon printer driver

i have a iMac G4 use as Fax Server ... (simply 10.5.8 installed ... and share the Fax Printer)

all other machines are Lion.

everything works perfect ...

then i downloaded the Driver for my canon mg5300 printer (just to be able to scan properly) ...

since installing the canon printer the fax service does spool faxes forever or efax service terminates after a while.

remote faxing results in spooling and imidealty mark the job as completed without having any activity on the modem.

does anyone know how to fix this

or how i sucessfully get rid of the canon printer driver in order to restore the fax functionality (since this is the main pourpose of this machine)

i have removed ~/lib/Printers items already

also cleared /System/lib/Printers the printer can not be found anymore ... but the problem is still there ..

Mario

Posted on Feb 1, 2012 5:01 PM

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Answer 1

AltF4 Author

Level 1

20 points

Feb 1, 2012 6:29 PM in response to AltF4

some foodnote, i can Recieve faxes ... as long i do NOT try to send a fax or print anything.

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Answer 2

BDAqua

Level 10

239,111 points

Feb 1, 2012 6:51 PM in response to AltF4

Does this Printer have a FAX function?

Have you gone to Fax & Print & removed it's Fax funtion if so?

Or removed & added the existing Modem GAX again?

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Answer 3

AltF4 Author

Level 1

20 points

Feb 1, 2012 8:16 PM in response to BDAqua

no it's a Canon MG5370 connecting via Ethernet only (no physical connection to the iMac)

the printer does not support faxing (print & scan only)

i use the internal fax modem for faxing only (its doing this task since years with zero issues)

i have tried serval times adding and removing the fax printer .. in basically every possible conbination ...

now i have removed all references to the canon printer in /Library/Printers/ and ~/Library/Printers/

removed the printer in Preferencies, removed and re-added the Fax Printer ...

same thing ... locally faxing results in status "preparing" which lasts forever

remote faxing results in imideatly status "Completed"

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Answer 4

BDAqua

Level 10

239,111 points

Feb 1, 2012 11:07 PM in response to AltF4

I'm not familiar with the terms local & remote as to use with FAXing?

I wonder if this has anything to do with it...

Mac OS X: Cannot print, use Classic, start file sharing, burn discs, or update software if /tmp missing...

http://support.apple.com/kb/TA21161?viewlocale=en_US

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