Q: After the latest Security Update 2012-001 Server (Snow Leopard) my old Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS progra ... After the latest Security Update 2012-001 Server (Snow Leopard) my old Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS programs crash when I try to open or save a file. more
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Helpful answers
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Feb 2, 2012 2:15 PM in response to ploweduby mfromrangiora,I have the same problem (with slightly older software)
Adobe Photoshop CS version 8 Crashes on Save after applying the latest Security Update running 10.8.6
Model Name: MacBook Pro Model Identifier: MacBookPro6,2 Processor Name: Intel Core i7 Processor Speed: 2.66 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache (per core): 256 KB L3 Cache: 4 MB Memory: 8 GB Processor Interconnect Speed: 4.8 GT/s Boot ROM Version: MBP61.0057.B0C SMC Version (system): 1.58f16 -
Feb 2, 2012 3:36 PM in response to ploweduby Daniel Feldman,Howdy,
Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.
You might wish to read:
http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".
Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.
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Time Machine restore: http://support.apple.com/kb/ht1427
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
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If you can't easily restore from a backup, you can instead do the following:
- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.
- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)
- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers
- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.
Links for 10.6.8 Update Combo v1.1:
http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
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Feb 2, 2012 4:32 PM in response to Daniel Feldmanby mfromrp,The ramifications of this "Security Update" are ridiculous and outrageous! Apple has a responsiblity for causing this situation and they should be held accountable for providing a fix for it, period. The 10.6.8 update is a problem for far too many people for this to be left to individuals to correct. Come on Apple, you are better than this!?
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Feb 2, 2012 4:44 PM in response to ploweduby John Scott6,This fiasco has cost me almost an entire day of work to resolve and I have had to do an entire restoration of my system and data from Time Machine.
I am relatively lucky because I caught it so fast. This is going to be an ongoing issue as many folks won't run into it until they use an app that relies on Rosetta which could be weeks or months from now.
Apple needs to come up with a fix ASAP or this will be a real PR nightmare with long-time users!
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Feb 2, 2012 7:51 PM in response to ploweduby ca2,same problem with office v.x.
i really had a reason not to upgrade to buggy lion !
****!
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Feb 2, 2012 8:27 PM in response to rorygallagherby frederic1943,Are you sure you have Rosetta intalled? http://www.macobserver.com/tmo/article/snow_leopard_installing_rosetta/
I'm running 10.6.8 with Office 2004 and have no problems with opening, printing or saving Word documents.
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Feb 3, 2012 1:13 AM in response to frederic1943by PhilippeSerrano,Did you install the last security upgrade for 10.6.8 ? If you do so, you will find out that your appllications based on Rosetta do not print, save or open document in Office 2004
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Feb 3, 2012 4:10 AM in response to PhilippeSerranoby ca2,one working solution is:
replace from an older backup before the update:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/I mageIO.framework/Versions/A/
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Feb 3, 2012 4:49 AM in response to ca2by ca2,the other is to replace:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/I mageIO.framework/
Versions/A/imageIO
another way is via a patch package, which is doing the same as above:
http://www.educate-it.org/content.php?130-Rosetta-Issue-after-Security-Update-20 12-001
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Feb 3, 2012 8:17 AM in response to rorygallagherby amyblog,I am experiencing Photoshop crashing without being able to complete anything, since installing security update. CS1. And since upgrading my laptop to LION, none of my CS or CS2 software works, so I order CS5, but haven't yet installed it. So I am suddenly without any CS. (And CS5 won't work on my first-gen Intel iMac -- I dont' think). Come on Apple, don't pull the rug out like that!
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Feb 3, 2012 8:24 AM in response to ploweduby jonr333,I finally finished re-installing 10.6.8 and - so far - everything seems to be working again. All in all, I lost about 12 hours of productive work time thanks to this "Security Update". Thanks Apple - I should send you an invoice for my time!
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Feb 3, 2012 9:08 AM in response to ploweduby Apple_MD,See this discussion board for more help solving this problem:
https://discussions.apple.com/message/17485337#17485337
Using reverse engineering you can get yourself a band-aid fix until Apple fixes the problem. The file posted at http://www.educate-it.org/content.php?130-Rosetta-Issue-after-Security-Update-20 12-001 has fixed Rosetta issues for some.
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Feb 3, 2012 9:29 AM in response to Apple_MDby plowedu,Unfortunately the "band-aid fix" did not fix anything for me. None of the programmes running under Rosetta are working. Fortunately I have them all working fine on my old PowerMac.