Skip navigation

What is Mystart

12761 Views 14 Replies Latest reply: Nov 21, 2013 12:06 PM by assegaiguy RSS
brentfromu Calculating status...
Currently Being Moderated
Feb 1, 2012 9:18 PM

When I signed back in to Safari, my home page was changed to  Mystart  (what ever that is).  I didn't download anything It just showed up.  Does anyone know anything about this and how to remove it safely.  I assume it is some kind of malware or something.   I use both Safari and Firefox and Firefox is fine.  Only Safari was changed.  I am using Snow Leopard on my desktop. 

Any Ideas?



iMac, Mac OS X (10.6.8)
  • X423424X Level 6 Level 6 (14,190 points)
    Currently Being Moderated
    Feb 1, 2012 9:29 PM (in response to brentfromu)

    So change Safari's home age preferences back to what you want.


    Safari preferences --> General --> Home Page




    in the same Safari General prefs change New windows open with Home page.  That's probably set already.  I can't tell you how "Mystart" becaume your home page to begin with.  Parhaps some extension you added???


    Update: I did a google search for "what is MyStart".  It would seem your experience is not unique!  Still looking for an explaination.

  • X423424X Level 6 Level 6 (14,190 points)
    Currently Being Moderated
    Feb 1, 2012 9:41 PM (in response to brentfromu)

    Did you look at the google search I provided ("what is MyStart")?  I said you are not unique nor is it unique to just the Safari browser or even OSX for that matter.  I'm still going through some of those google search hits for a possible cause.



    Just fishing here but by any chance did you do anything with something called INcredimail?

  • X423424X Level 6 Level 6 (14,190 points)
    Currently Being Moderated
    Feb 1, 2012 9:56 PM (in response to brentfromu)

    Just in case it is Incredmail see this on how to remove.

  • X423424X Level 6 Level 6 (14,190 points)
    Currently Being Moderated
    Feb 1, 2012 10:16 PM (in response to brentfromu)

    Restart safari and see.

  • ric_275 Calculating status...
    Currently Being Moderated
    Feb 21, 2012 4:55 PM (in response to brentfromu)

    Hi there,


    I noticed it, too, and found this after doing a search:



    The last 2 comments in that thread are from people saying that they downloaded FastestYouTubeDownloader, which I updated recently. So that might be the culprit. Or maybe it's one of the other things mentioned there. Hope this helps.


    As for moi, I reset my homepage preference in Safari, and now it's fine.

  • Zmartie Calculating status...
    Currently Being Moderated
    Apr 1, 2012 11:25 AM (in response to brentfromu)

    I downloaded "Fastest Free Yotube Downloader", and recently updated it. Shortly after, I got the "Mystart" homepage appearing each time Safari is opened. I assume it's that, but does anyone know if it's clean or has viruses?

    Thanks in advance

  • applesue7 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Apr 4, 2012 4:23 AM (in response to brentfromu)
  • markorichardsx Calculating status...
    Currently Being Moderated
    May 2, 2012 8:31 AM (in response to brentfromu)

    This is DEFINITELY related to the contributor's point below about the Fast Download Youtube To mp3 converter download - I downloaded that software last night from CNET - used it to convert 2 tracks from to mp3 files which added to my itunes - I then shut my computer down. I just restarted my macbook, and found that Mystart was my Homepage - I had never even heard of Mystart until Safari opened up with it today so I looked it up and found this discussion group... I'm now going to find it and remove it. Mystery solved!

  • Mike Hitt Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 21, 2012 5:45 AM (in response to brentfromu)

    Thanks for bringing this question to the forum.  For the past year, I've had a customized Google homepage on Safari.  It's all set up the way I want it.  Yesterday I downloaded and installed "Fastest Free YouTube Downloader" and today myGoogle homepage has been supplanted by a MyStart homepage.  Until today, I was pleasantly ignorent of MyStart's existence.


    Interestingly, I shut down my computer twice yesterday, after downloading "Fastest Free YouTube Downloader" and I still had my usual homepage each time I re-opened Safari.  That worries me because either MyStart was a little time bomb set to go off later, or they have opened a connection in to my computer, which means I may be in for other surprises in the future.


    This doesn't seem ethical. Maybe it's in the fine print somewhere on the "Fastest Free YouTube Downloader" I agree to the following terms and conditions page.  If not, then it's illegal.  "Fastest Free YouTube Downloader" has been a highly used and recommended program for Macs for several years.  Strange that they would be foolish enough to start inserting what looks a lot like malware in to their download.


    Thanks to ric_275and applesue7 for solving the mystery!

  • assegaiguy Calculating status...
    Currently Being Moderated
    Oct 20, 2013 7:14 AM (in response to brentfromu)

    Fastestyoutubedownloader is a serious rip-off!!  If you purchase the upgrade - be aware that the Terms include the following statement;


    "One year of service will be provided at this price. You will be charged for your membership on an annual basis. Major software updates will be billed automatically for $6.95. Upgrades from Professional to Gold will be half price forever. Download speeds depend the capacity of your Internet connection."


    I have been billed TWICE for $19.95 (Memebership) and TWICE for $6.95 since I purchased an upgrade to Professional.  The program does not work!  I upgraded because the "free" version was taking very long to download, if at all. I assumed the upgrade would be an improvement. Although I downloaded a program and received a "Product Key"  it remains the "free" version! 


    There is no Support. The "Manage Your Account" link on the webpage - - shows this message "The account management section is currently down. Please try again later." Emails to the address are not answered.


    My Bank tells me that as this is a recurring charge they cannot block it. Even if I switched banks I would still be liable?

    iMac, OS X Mountain Lion (10.8.2), iMac 24-inch Mid 2007, 2.4 GHz Inte
  • assegaiguy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 21, 2013 12:06 PM (in response to assegaiguy)

    I have just been billed again for a "maintenance" fee.  I do not have the software - never received an acknowledgement when I foolishly paid for the "Pro" version.  After trying to contact the perpetrator by several means I find myself being billed at least twice a year, once for renewal followed soon by a "maintenance" charge.


    This has already cost me $55.  This could go on forever! What a scam! -  Charges in perpetuity! There is a law about "slavery" that covers this kind of contract.


    If anyone knows of a contact address for this company I would be very grateful. 


More Like This

  • Retrieving data ...

Bookmarked By (1)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.