I have Microsoft Office 2004 on my MacBook (2.4 GHz Intel Core 2 Duo). It is currently up to date with Microsoft updates. I am running Mac OS 10.6.8. I just updated my Mac software with "Security Update 2012-001". I am now unable to print (Epson NX510

Howdy,

Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.

I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.

You might wish to read:

http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012

If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".

Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.

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Time Machine restore: http://support.apple.com/kb/ht1427

If you are restoring a backup made by a Mac to the same Mac

With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.

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If you can't easily restore from a backup, you can instead do the following:

- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.

- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)

- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers

- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.

Links for 10.6.8 Update Combo v1.1:

http://support.apple.com/kb/DL1399

or the link to directly download this 1.09GB combo updater:

http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg

Cheers,

Daniel Feldman

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The ramifications of this "Security Update" are ridiculous and outrageous! Apple has a responsiblity for causing this situation and they should be held accountable for providing a fix for it, period. The 10.6.8 update is a problem for far too many people for this to be left to individuals to correct. Come on Apple, you are better than this!?

I've been having the same problems with Word 2004 (couldn't save or print) and tried all sorts of things before I read your post and realized it's related to the security update. I just found a really quick fix -- thought I'd share it in case you hadn't come across it yet. It won't work for all programs, but Word is functioning again, thankfully!!

http://www.educate-it.org/content.php?130-Rosetta-Issue-after-Security-Update-20 12-001

It doesn't help to be hyperbolic about this situation. "Ridiculous and outrageous?" Hardly. It's a miracle that it took SIX YEARS for something to break Microsoft Office 2004 on Intel-based Macs. I'm glad that with Lion, Apple has finally cut the umbilical cord for people who are too cheap to upgrade from PowerPC-based software to Intel or Universal binary programs. It's time you cut it too. Apple switched to Intel processors in 2006. They don't owe anything to people still trying to run PPC applications on newer machines.

A patch will most likely be released sooner than later, but it doesn't help to get all sanctimonious that your outdated program no longer works with today's software updates.

Maybe I missed the caution statement before installing this Security Update? Did the update provide a description telling user's the extent of the widespread changes that would occur to a user's system and core applications? I did not cause this damage. I am a Apple supporter. Hyperbolic? sounds more like class-action...

Howdy,

Apple has now released an updated version 1.1 of the Security Update 2012-001 (v.1.1) that resolves these issues.

New update that resolves Rosetta/PowerPC application issues:

Security Update 2012-001 (v.1.1)

About Security Update 2012-001 (Snow Leopard)

http://support.apple.com/kb/DL1489

Version: 2012-001 v.1.1

Download ID: DL1489

License: Update

File Size: 192.73 MB

System Requirements: Mac OS X v10.6.8

Direct link to download stand alone installer:

http://support.apple.com/downloads/DL1489/en_US/SecUpd2012-001Snow.dmg

Details about the security update:

About the security content of OS X Lion v10.7.3 and Security Update 2012-001

http://support.apple.com/kb/HT5130

Cheers,

Daniel Feldman

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