10 Replies Latest reply: Feb 21, 2006 11:40 AM by Ryan M.
Mary Frost Level 1 Level 1 (90 points)
How can I make the Safari browser default to my Adelphia Mail account? I am not using the Safari mail client.

Mary Lou

ibook G4, Mac OS X (10.3.9)
  • Ryan M. Level 6 Level 6 (8,180 points)
    Are you saying Adelphia provides their own stand alone mail application? If so, you need to open Mail and go under Preferences > General to change the Default e-mail client.

    If you'd like to set up Mail to use the Adelphia account, you'll need to enter in the SMTP or POP3 settings with your username, password, and mail.adelphia.net as the server.

    If all you're trying to do is use Adelphia's webmail service, you can go to http://webmail.adelphia.net/ . When clicking on e-mail links on the web though, ALL operating systems will look for the default mail application and open it. There's no way around that.

    Hope this is helpful.
    -Ryan
  • Mary Frost Level 1 Level 1 (90 points)
    Ryan, I found the general preferences you mentioned. I will have to go to Adelphia help to find how to go from there. When I choose "select" from the default mail client I can't find anything on my harddrive for adelphia's mail client.

    If you have any further info that might help me figure where to go from this point, let me know.

    I know how to get my adelphia mail off the web but that's not my problem. You hit it right when you directed me to the general preferences on Mail.

    I'll keep trying.

    Mary Lou
  • Ryan M. Level 6 Level 6 (8,180 points)
    Does Adelphia have a mail client for OS X? If they do, it should be on your hard drive somewhere. That would be what you select in the drop down in Mail, as you know.

    You can set up Mail to check your Adlephia mail, if you'd like.

    -Ryan
  • Mary Frost Level 1 Level 1 (90 points)
    Ryan, to get back to my main problem. When I am using Safari and want to interact with a website by sending them email and I click on their link.......Mail opens and then I have to copy the email address, cancel out of Mail, go to my Adelphia email account, compose a new email and paste in the address I copied.

    I hunted for an Adelphia email client on my hard drive but couldn't find it. When I went to Adelphia help to solve this they didn't seem to understand what I wanted to do.

    Do you have a fix?

    ML
  • Ryan M. Level 6 Level 6 (8,180 points)
    When you click on a link such as this send me an e-mail (obviously a fake address), it will always default to opening your Mail client on your local machine. In this case, you have Mail set up to be the default e-mail client.

    Since Adelphia doesn't provide an e-mail client other than their web-based one, you'll have to use either Entourage, Mail, or Thunderbird (whichever you prefer). Then you can set that default e-mail client in Mail as I noted above.

    To use one of these clients, you'll need to set up the initial settings within the client. I personally prefer Mail as my e-mail client. To do this under most clients, go to Preferences within the client, and add a new account. The setting is a POP3 account. Under the username, enter in everything before the @ sign in your e-mail address. Both the outgoing and incoming mail servers are mail.adelphia.net. Then check to see that you can send and receive mail.

    Here's a userguide with more information. Page 6 is of particular interest.

    If you need more help, let me know!
    -Ryan
  • Mary Frost Level 1 Level 1 (90 points)
    Ryan, I tried to follow your directions, including opening the help document.

    I took screen images of what i did and the error message which I received. How do I post these here?

    Mary Lou
  • Ryan M. Level 6 Level 6 (8,180 points)
    Go to imageshack.us. Upload each file individually. Click "Host It" and it will return a URL that you can copy and paste here.

    Do this once for each image.

    -Ryan

    Edit: IMPORTANT! Make sure that you're password is not visible to others in the images you upload. Blank out that field if need be
  • Mary Frost Level 1 Level 1 (90 points)
    This should bring up the error message. ML

    [img=http://img472.imageshack.us/img472/446/mail12up.png]
  • Mary Frost Level 1 Level 1 (90 points)
  • Ryan M. Level 6 Level 6 (8,180 points)
    Try turning off authentication.

    Go to Mail > Preferences > Accounts > <your active Adelphia account> > Server Settings (button) > Authentication (choose none from the drop down box).

    See if that works.

    Your other settings are just fine.

    -Ryan

    P.S. As a side note, to include a link from imageshack.us, don't include the "th" part of the URL. This is the thumbnail version. To create a link, use the following format: <a href="http://www.apple.com">text</a> and replace the URL with the URL you're posting No big deal, just though you might want to learn!