jweisen

Q: Can't login to Server.app after 10.7.3

I installed the 10.7.3 Server Combo update today, and now when I try to use Server.app to administer my server, it just shakes to tell me they are invalid (even though I'm logged in to the server with that username/password). Anyone else run into something like this?

Mac mini, Mac OS X (10.7.2), Server | 2.53 ghz | 4GB | (2) 500GB

Posted on Feb 2, 2012 1:52 PM

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Q: Can't login to Server.app after 10.7.3

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  • by PEIhelp,Helpful

    PEIhelp PEIhelp Feb 2, 2012 3:00 PM in response to jweisen
    Level 1 (5 points)
    Feb 2, 2012 3:00 PM in response to jweisen

    I have the exact same problem.

  • by Leo Kamache,Helpful

    Leo Kamache Leo Kamache Feb 2, 2012 4:18 PM in response to jweisen
    Level 1 (5 points)
    Feb 2, 2012 4:18 PM in response to jweisen

    Same here...

  • by jweisen,

    jweisen jweisen Feb 2, 2012 4:53 PM in response to jweisen
    Level 1 (0 points)
    Feb 2, 2012 4:53 PM in response to jweisen

    Thanks for letting me know. I logged Problem ID: 10800583 in bugreport.apple.com

  • by PEIhelp,

    PEIhelp PEIhelp Feb 2, 2012 4:58 PM in response to jweisen
    Level 1 (5 points)
    Feb 2, 2012 4:58 PM in response to jweisen

    I found a temporary solution to this, it says it should not happen in 10.7.3 but it does, this got it started for me:

     

    http://support.apple.com/kb/TS3960

  • by MajWoops,

    MajWoops MajWoops Feb 4, 2012 2:27 PM in response to jweisen
    Level 1 (0 points)
    Feb 4, 2012 2:27 PM in response to jweisen

    I had the same problem, and got into the tools using the fix linked above.

     

    After, I updated the Server Admin Tools to version 10.7.3, and after a reboot it worked as expected.  I didn't do enough testing beforehand to say this is THE solution, but it might work for you as well.

  • by da_vide78,

    da_vide78 da_vide78 Feb 5, 2012 4:14 AM in response to MajWoops
    Level 1 (0 points)
    Feb 5, 2012 4:14 AM in response to MajWoops

    this hasn't worked for me.

     

    When i follow the additional steps using terminal, the second command brings back the same outcome - 'David is not in the sudoers file. this incident will be reported'.

     

     

    I've been having trouble with login on for a week but didn't realise this was the problem. I've reset passwords, reinstalled OSX (twice) and now, bizarrely, i can log onto the mac mini as the administrator, but once logged in, the 'administrator' password doesnt work for anything. I can run Software Update because it comes up with a message:

     

    "Software Update wants to make changes. Type an administrator name and password to allow this".

     

    I then put in my password but it shakes and tells me its wrong.

     

     

    Can anyone advise any other solution? I'm kind of stuck - because the system doesn't recognise my admin password for updates, i cant update anything. And also because my itunes library was set up by a newwer version (I reinstalled OSX believing it would fix it reverting it back to a previous version) i can't listen to any music.

  • by MajWoops,

    MajWoops MajWoops Feb 6, 2012 9:57 AM in response to da_vide78
    Level 1 (0 points)
    Feb 6, 2012 9:57 AM in response to da_vide78

    I experienced the "this incident will be reported" line, but realized I was logged in as a regular user.  Once I logged in as an Admin and ran those commands, it worked. 

     

    Although with my (limited) understanding of sudo, I don't think you have to be logged in as a super user/admin (that's why the sudo command exists).

     

    When you log in as an admin, what's the result of running the second command from the KB?

  • by da_vide78,

    da_vide78 da_vide78 Feb 6, 2012 11:34 AM in response to MajWoops
    Level 1 (0 points)
    Feb 6, 2012 11:34 AM in response to MajWoops

    i was logged in as admin user.

     

    I spoke to Apple care tonight who said best thing to do right now is wipe and reinstall. Luckily i have time machine back up..

  • by jesfro,

    jesfro jesfro Feb 10, 2012 11:43 PM in response to PEIhelp
    Level 1 (0 points)
    Feb 10, 2012 11:43 PM in response to PEIhelp

    Very, very helpful hint! Thanks alot!

    It works fine here... in Bremen / Germany

  • by dino_russ,

    dino_russ dino_russ Feb 28, 2012 6:23 PM in response to PEIhelp
    Level 1 (20 points)
    Feb 28, 2012 6:23 PM in response to PEIhelp

    PEIhelp wrote:

     

    I found a temporary solution to this, it says it should not happen in 10.7.3 but it does, this got it started for me:

     

    http://support.apple.com/kb/TS3960

    Same here.  I had same problem with upgrading from a Lion Server install that had gone from 10.7 to 10.7.2 and was working fine. But the upgrade to 10.7.3 broke my admin login and sure enough this apple support item worked when I used the CLI commands.  Now my 10.7.3 server is running fine.

     

    russ

  • by malghara,

    malghara malghara Apr 2, 2012 1:42 PM in response to jweisen
    Level 1 (0 points)
    Apr 2, 2012 1:42 PM in response to jweisen

    Hi All

     

    None of the solutions suggested above worked with me. I have tried the command line thing but it keeps telling me that my user name is not in the sudoers file. Although im using my admin name and password.

     

    Kindly advice

  • by da_vide78,

    da_vide78 da_vide78 Apr 2, 2012 1:52 PM in response to malghara
    Level 1 (0 points)
    Apr 2, 2012 1:52 PM in response to malghara

    I had a similar problem but mine was to do with permissions. In the end, i spoke to the AppleCare guys who suggested to do a full reinstall after reformatting the HD. Sudo list issues may be fixable, but speak to a professional first. I was surprised how helpful the AppleCare guys were even though i don't pay for the extended service.

  • by John Benninghoff,

    John Benninghoff John Benninghoff May 12, 2012 12:34 PM in response to jweisen
    Level 1 (4 points)
    May 12, 2012 12:34 PM in response to jweisen

    I had a similar problem, couldn't log in locally. This helped: http://support.apple.com/kb/TS3960, but I had to unload servermgrd first:

     

    sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.servermgrd.plist

    sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.servermgrd.plist

     

    I suspect a reboot would have also fixed it.

  • by bywood1969,

    bywood1969 bywood1969 Jun 18, 2012 10:41 AM in response to jweisen
    Level 1 (0 points)
    Jun 18, 2012 10:41 AM in response to jweisen

    Worked for me too - many thanks was starting to think a re-install was on the cards!