3 Replies Latest reply: Feb 2, 2012 5:57 PM by ds store
Ronald Palmer Level 1 (0 points)

Installed Security Update 2012-001 v. 1.0 today on both iMac and MacBook Pro, both running OSX v.10.6.8. Since installing update, I've lost the ability to import images in QuarkExpress v.8.15.

 

The fact that this glitch occurred simultaneously on BOTH computers after installing the security update suggests a conflict with the QuarkXpress program. I've attempted to import images using both the keyboard command (Apple + E) and via the pull-down menu. Neither methods works.


iMac 12.1, Mac OS X (10.6.8)
  • Ronald Palmer Level 1 (0 points)

    Additionally, I've also lost other functions in QuarkXpress since this upgrade. I can't access the page layout (the whole window panel is just blank, which is rather distressing), and I am unable to print anything. Basically, my QuarkXpress software is dead in the water.

  • Ronald Palmer Level 1 (0 points)

    A bit later, I discovered another possible software conflict. I can open PhotoShop, and can save changes to a given JPG file. But every time I attempt to Save As from the File menu, PhotoShop crashes. And it's exactly the same on BOTH my iMac and my MacBook Pro, just since installing the Security Update earlier today.

  • ds store Level 7 (30,325 points)

    Backup files off the computer (not TimeMachine) and disconnect.

     

    If you have TM, or a option key bootable clone use that to erase and restore from.

     

     

    If not, c boot off the 10.6 disk, use Disk Utility to >Repair Disk and Permissions,  (do not format or erase!!) and simply re--install 10.6

     

    Note: If Disk Repair gives a error that is not repaired, then you have to consider erasing the drive (with Zeros) and try reinstalling 10.6 fresh or replacing the drive.

     

    Reboot and log in, update to 10.6.8, it should not include the security update at this time (second pass it might show) because it was just released and they might need to pull it. (they need to pull it)

     

    When you reboot, make sure to reinstall any programs that installed kext files into OS X, you'll know, they won't work.

     

    If you get gray screen, hold the shift key and update your installed software so it's compatible with 10.6.8.

     

     

    Learn how to clone here

     

    http://www.bombich.com/get_ready_for_lion.html

     

     

    TM help here

     

    http://pondini.org/OSX/Home.html

     

     

    Learn how to make copies of your 10.6 disks here

     

    http://www.walterjessen.com/make-a-bootable-backup-snow-leopard-install-disc/

     

     

    Learn how to make a bootable SL USB

     

    http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html

     

     

    Learn which programs ARE NOT compatible with Lion

     

    http://roaringapps.com/apps:table

     

     

    Long live the Snow Leopard.