10 Replies Latest reply: May 1, 2016 10:18 AM by walparker2
Taleswapper Level 1 Level 1

My iPhone appears in iTunes but not in Explorer. Help?

iPhone 4, iOS 5.0.1
Solved by Taleswapper on Feb 2, 2012 10:19 PM Solved

So, after mucking around with this bug for half the day, I FINALLY found a fix at MacRumors:


"I was having this problem this morning. Here's what I discovered was the cause:

I found that when I had NO photos in the CAMERA ROLL on the iPhone Photo's app. When I connected my iPhone to my computer with the USB cable, it would not appear in My Computer/Windows Explorer. However, when I had any pictures in the Camera Roll, and I then reconnected the iPhone, it would then appear in My Computer/Windows Explorer.

I tried the above around 6 times and the same thing happened everytime.

I thought I would post what worked for me." ~FatBoy71


Works perfectly. When Camera Roll is empty, Windows does not detect a storage device--only a mobile device. Driver glitch? Keeping at least one photo in Camera Roll at all times works around nicely.


Thanks, FatBoy!

Reply by all the answers on Feb 2, 2012 5:45 PM Helpful

even though the article mentions its not recognized in itunes...just follow it step by step it should work the other way around http://support.apple.com/kb/TS1538

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