I keep getting the "error = -2114" and "Please check that the connection to the network is active and try again." It then moves to the next download and most times is succsesful. I am getting this error in the last few hours and to about 10-20% of my downloads. Some were matched and some were uploaded. Any advice?
My email and internet connections are fine at this time...
Windows 7
I too have been getting the error code, only over the last hour or so. Perhaps it's a problem in the "cloud"?
I too have been getting same error message - in my case only apparently affecting songs I uploaded. Matched and purchased flagged downloads fine.
I've encountered this error a few times, especially after switching accounts for any given reason on my Mac. Sadly the only solution I can come up with is 'Try again later'. Patience was the only way I could solve it.
I also noticed that it's only for music that was Uploaded to the cloud by me, music that was Purchased or Matched downloads just fine.
Is it possible that the files are corrupted? Maybe if you try a different file.
Same problem - only affecting songs with 'uploaded' status. Matched and purchased songs stream and download fine. Only in last hour or so.
Same exact problem. Can't redownload anything on iTunes for Mac that was uploaded. Matched tracks download fine, and everything downloads fine on the iPhone and iPad.
Have this error too. Not only downloading does not work, also playing the files on Mac or PC does not work. Strangely enough these same files play well on iOS devices (while they were not downloaded to these devices before). So the files on the Cloud itself seem in order. I guess Apple is fixing it.
I have the exact same problem. Any songs that I uploaded cannot be downloaded. Matched and Purchased work fine. Hope this gets fixed soon!
Add me to the me toos as well.
I also get Error 8364 on purchased. Basically I can not redownload any music from iTunes match. I an not a happy person right now. My music library is basically lost.
Same here, I can't download uploaded songs. Same error message in iTunes: -2114. Matched or puchased songs seem to be no problem.
Gouda, The Netherlands.
Same problem here. Works from iOS. Already tried emptying the cache and ALT+decativate iTunes match. Didn't work...
Chris, Berlin
I'm experiencing the same issues too.
I can't stream or download certain tracks on Windows or Mac computers. But they stream/download fine on the iPad and iPhone.
At least it's not just an issue with my library.
Same thing here. Also got a couple of errors 50 and 12004. The matched files seem to be working fine though.
Cheers from Hamburg.
Just to chime in: since last night, I can play any music, uploaded or not, in iTunes Match, but *none* of my purchased music videos (i.e., all of them). I try to play the same videos in iTunes, double click one, and iTunes just goes through each video, skipping all of them to the end. Tried to download the video to the machine instead of streaming: the dreaded -8364.
However, my network is fine (well, did upgrade my Airport Extreme to the latest firmware and I'm running Lion OS X 10.7.3).
Network speeds good (15mbps+), steady, able to stream high def from Netflix, Vimeo, YouTube.
So, just my music videos.
Same problem this a.m.
Mark
iTunes match download errors
