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Time Capsule "Server Connection Interrupted"

9370 Views 32 Replies Latest reply: Mar 24, 2013 5:59 PM by Robert J McInnes RSS
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Dino1956 Level 1 Level 1 (40 points)
Currently Being Moderated
Feb 2, 2012 7:03 PM

For the last 2 months I get this Pop Up every Couple of Hours on my iMac. I have a Time Capsule & my iTunes Library is on that Network Hard Drive.

"Server Connections Interrupted" and shows the Hard Drive in my Time Capsule (iTunes).


I am running latest Version of Lion.


I am connected from iMac Ethernet to Time Capsule.

I have the Time Capsule Drive Set to Login when my Mac Starts Up.

But here's the funny part. My iTunes Music will be Playing perfectly when this Pops Up. No skips, Stutters. Nothing. So it does not interfere with anything working.

I would like to Post the Error but I forgot how! Smile

iMac 27" 3.06 GHz. ATI 4670 4GB 1TB, Mac OS X (10.6.6)
  • Orkneytim Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 16, 2012 8:34 AM (in response to Dino1956)

    Hi there,


    I have EXACTLY the same error for EXACTLY the same length of time. I have found that my system behaves like yours and that this window pops up as you have indicated. The only difference, obviously is the name of the time capsule device. Mine is called Tim's Time Capsule. I have loaded the latest Time Capsule firmware yesterday and this made no difference to the problem, I do know that it is widespread and that is is irritating.


    Hopefully someone in the community has a solution to the problem!


    Best Wishes and comisserations.




    Message was edited by: Orkneytim

  • adam.clary01 Calculating status...
    Currently Being Moderated
    Feb 21, 2012 1:52 PM (in response to Dino1956)

    I kept getting the same error then I woke up to the "Drive Failure" error message and a yellow light.  Applecare replaced the TC drive but I lost 500gbs of movies and music along with hours of attempts to organize the library.  Music was backed up but the labor was not...back to starting over and wondering if the TC should be anything more than an expensive backup drive.

  • adam.clary01 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 22, 2012 1:21 PM (in response to Dino1956)

    Was bought in Nov - installed in Dec and out by Jan. So not long at all and not really that much "usage."  Problems started happening soon after install.

  • Czar Calculating status...
    Currently Being Moderated
    Feb 22, 2012 7:56 PM (in response to Dino1956)

    I had solved this problem by reverting back to the previous firmware.  whatever the latest firmware update was, it appears to cause this problem.  Problem that I have now is that the firmware was accidentally updated by someone else in my house and now the interface has changed on the airport utility and I can't figure out how to revert to the previous firmware.  I'm open for help on that one.  It was pretty easy in the old airport utility.

  • LaPastenague Level 7 Level 7 (32,795 points)
    Currently Being Moderated
    Feb 22, 2012 10:32 PM (in response to Czar)

    Download 5.6 airport utility for lion.. v6 is a pretty face and little more.


    I tested both 7.6 and 7.6.1 ie latest firmware and keep getting the issue with SL.. went back to 7.5.2 and it stopped so the bug fix in 7.6.1 still hasn't fixed it.

  • adam.clary01 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 24, 2012 12:48 PM (in response to LaPastenague)

    Did all that and it worked for a bit right before the hard drive crashed.  Got the new TC today and trying to decide to try again as a data drive or strictly a backup drive.

  • LaPastenague Level 7 Level 7 (32,795 points)
    Currently Being Moderated
    Feb 24, 2012 1:32 PM (in response to adam.clary01)

    It will still kick up server disconnected messages even if in bridge.. the issue has to do with the way AFP works some changes that were made. So even if the TC has fixed IP and no longer routes internet it still will have issues. But I find not on 7.5.2 unless there really is a network problem.. For a data store or backup there is no need to use the latest firmware AFAIK.. even Lion should work fine with earlier firmware. Even!!

  • Robert J McInnes Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 24, 2012 9:49 PM (in response to LaPastenague)

    I have just installed a new 4th generation Time Capsule, and have the same [what I thought initially was just a nuisance] 'Server Connections Interrupted'  popup window appearing very frequently.

    Here is the Popup window:

    TC Connection Interupted.jpg 

    Worse; when I began the process of backing up 105GB of data from my NAS RAID 1 set up to the new Time Capsule (TC), the copying process is failing part way through [typically deep down in the Folder Structure] which as you can image is a real pain, a hopeless situation really…

    Here is the Copy Faiure message:

    TC Copy Failure.jpg


    The TC setup is simple, WiFi turned Off, DHCP, Bridge Mode.  Connected directly by Ethernet to iMac and the NAS, and the WAN Ethernet port to an AirPort Extreme.


    I also note a strange entry in the TC Airport Utility 'Logs and Statistics'…

    Every five minutes, there is a Severity:5 message, an AFP Login, instantly closed?


    Feb 25 12:13:56          Severity:5          AFP login OK from Robert Mclnnes@

    Feb 25 12:13:56          Severity:5          AFP session from Robert Mclnnes@ closing.

    Feb 25 12:18:57          Severity:5          AFP login OK from Robert Mclnnes@

    Feb 25 12:18:57          Severity:5          AFP session from Robert Mclnnes@ closing.

  is my iMac

    What on earth is this log about, is it related to the failure of the copying of the backup files from NAS to TC...


    I am in a desperate situation right now, since I am unable to continue with the backup and restructure of iPhoto and iTunes libraries, which are all resident on the NAS RAID 1 setup.


    Am replacing all of the Ethernet cables involved, incase this is simply a 'bad connection'. 


    Would appreciate some feedback from anyone who may have cracked this issue...


    Take note Apple, this is awful!…  All my other stuff, prior to this incident, an Airport Extreme, an older Time Capsule as WiFi extension and storage, Airport Express, Macmini, works like a charm…



  • Robert J McInnes Level 1 Level 1 (5 points)

    Note: replacing all of the Ethernet cables involved had no effect, it was not a bad connection...



  • Fordeaux Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 2, 2012 10:55 AM (in response to Dino1956)

    Ditto.  Started in last couple months.


    Have 7.6.1 firmware on TIme Capsule


    Problem occurs on both MacBook PRo over WiFi  & Mac Mini over ethernet.


    Mini runs iTunes which points to iTunes folder located on the TC.  This has led to corruption of iTunes libary. 


    MacBook Pro is not able to backup to TC because it can't find the "sparsebundle" reliably.


    So you might want to make backups of your iTunes database, and make sure your TC backups are not failing.

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