Previous 1 2 3 Next 32 Replies Latest reply: Mar 24, 2013 5:59 PM by Robert J McInnes
Dino1956 Level 1 Level 1

For the last 2 months I get this Pop Up every Couple of Hours on my iMac. I have a Time Capsule & my iTunes Library is on that Network Hard Drive.

"Server Connections Interrupted" and shows the Hard Drive in my Time Capsule (iTunes).


I am running latest Version of Lion.


I am connected from iMac Ethernet to Time Capsule.

I have the Time Capsule Drive Set to Login when my Mac Starts Up.

But here's the funny part. My iTunes Music will be Playing perfectly when this Pops Up. No skips, Stutters. Nothing. So it does not interfere with anything working.

I would like to Post the Error but I forgot how! Smile

iMac 27" 3.06 GHz. ATI 4670 4GB 1TB, Mac OS X (10.6.6)
Reply by Robert J McInnes on Apr 28, 2012 12:26 AM Helpful

Dino, DJ,

My Time Capsule (4th Generation) is no longer creating that 'pop up' disconnect message.

In fact, I have not seen a disconnection [or log of disconnect reconnect] message now for a week or so.

It just seemed to have faded away, no smarts from me...


In the mean time, I have shut down and restarted my iMac several times [for other reasons]...


Although the 'nuisance' has gone, I am going to try to prompt it to return, by restarting the Time Capsule.


Incidentally, there appears to be some confusion in this discussion...

a) Version 7.6.1 is the Time Capsule [and AirPort Extreme and AirPort Express]

    latest firmware.  That is the one you should be using.

b) The AirPort Utility had an upgrade to Version 6.0 recently, with nice looking Graphics,

    but omitted some functionality...

    [DHCP Clients table, Wireless Clients table including a graph of signal strength, Logs]. 

    Version 6.0 does provide more sensible consolidated information

    on each wireless client, if you hover over the wireless client name.

c) AirPort Utility version 5.6 has one other nice feature.

    You can open separate a window for each Airport Wireless Device on your network,

    which I found handy when adding a new device.



All replies

  • Dino1956 Level 1 Level 1



    server interupted.jpg

  • Orkneytim Level 1 Level 1

    Hi there,


    I have EXACTLY the same error for EXACTLY the same length of time. I have found that my system behaves like yours and that this window pops up as you have indicated. The only difference, obviously is the name of the time capsule device. Mine is called Tim's Time Capsule. I have loaded the latest Time Capsule firmware yesterday and this made no difference to the problem, I do know that it is widespread and that is is irritating.


    Hopefully someone in the community has a solution to the problem!


    Best Wishes and comisserations.




    Message was edited by: Orkneytim

  • Dino1956 Level 1 Level 1

    OK. What fixed mine & I did this unintentionally. I have another External Western Digital Hard Drive Connected. I downloaded the Drive Manager for that Drive from Western Digital & now no trouble. Perhaps that drive was interferring with the Time Capsule Drive somehow. Again, I'm not sure. But since I installed the WD Drive Manager, I have not had the issue. My luck when ever I say or write something like this, it'll come back. :-(

  • adam.clary01 Level 1 Level 1

    I kept getting the same error then I woke up to the "Drive Failure" error message and a yellow light.  Applecare replaced the TC drive but I lost 500gbs of movies and music along with hours of attempts to organize the library.  Music was backed up but the labor was not...back to starting over and wondering if the TC should be anything more than an expensive backup drive.

  • Dino1956 Level 1 Level 1

    Adam, that is a Nightmare. I have my entire iTunes on mine but I have it all backed up to another drive.I thought the HD thay use for Time Capsule is above normal standard. How old was yours when this happened. Mine is way past Warranty. Just goes to show, ALL hard drives die. That must have been a lot of work for you. At least they replaced the TC.

  • adam.clary01 Level 1 Level 1

    Was bought in Nov - installed in Dec and out by Jan. So not long at all and not really that much "usage."  Problems started happening soon after install.

  • Czar Level 1 Level 1

    I had solved this problem by reverting back to the previous firmware.  whatever the latest firmware update was, it appears to cause this problem.  Problem that I have now is that the firmware was accidentally updated by someone else in my house and now the interface has changed on the airport utility and I can't figure out how to revert to the previous firmware.  I'm open for help on that one.  It was pretty easy in the old airport utility.

  • LaPastenague Level 9 Level 9

    Download 5.6 airport utility for lion.. v6 is a pretty face and little more.


    I tested both 7.6 and 7.6.1 ie latest firmware and keep getting the issue with SL.. went back to 7.5.2 and it stopped so the bug fix in 7.6.1 still hasn't fixed it.

  • adam.clary01 Level 1 Level 1

    Did all that and it worked for a bit right before the hard drive crashed.  Got the new TC today and trying to decide to try again as a data drive or strictly a backup drive.

  • LaPastenague Level 9 Level 9

    It will still kick up server disconnected messages even if in bridge.. the issue has to do with the way AFP works some changes that were made. So even if the TC has fixed IP and no longer routes internet it still will have issues. But I find not on 7.5.2 unless there really is a network problem.. For a data store or backup there is no need to use the latest firmware AFAIK.. even Lion should work fine with earlier firmware. Even!!

  • Robert J McInnes Level 1 Level 1

    I have just installed a new 4th generation Time Capsule, and have the same [what I thought initially was just a nuisance] 'Server Connections Interrupted'  popup window appearing very frequently.

    Here is the Popup window:

    TC Connection Interupted.jpg 

    Worse; when I began the process of backing up 105GB of data from my NAS RAID 1 set up to the new Time Capsule (TC), the copying process is failing part way through [typically deep down in the Folder Structure] which as you can image is a real pain, a hopeless situation really…

    Here is the Copy Faiure message:

    TC Copy Failure.jpg


    The TC setup is simple, WiFi turned Off, DHCP, Bridge Mode.  Connected directly by Ethernet to iMac and the NAS, and the WAN Ethernet port to an AirPort Extreme.


    I also note a strange entry in the TC Airport Utility 'Logs and Statistics'…

    Every five minutes, there is a Severity:5 message, an AFP Login, instantly closed?


    Feb 25 12:13:56          Severity:5          AFP login OK from Robert Mclnnes@

    Feb 25 12:13:56          Severity:5          AFP session from Robert Mclnnes@ closing.

    Feb 25 12:18:57          Severity:5          AFP login OK from Robert Mclnnes@

    Feb 25 12:18:57          Severity:5          AFP session from Robert Mclnnes@ closing.

  is my iMac

    What on earth is this log about, is it related to the failure of the copying of the backup files from NAS to TC...


    I am in a desperate situation right now, since I am unable to continue with the backup and restructure of iPhoto and iTunes libraries, which are all resident on the NAS RAID 1 setup.


    Am replacing all of the Ethernet cables involved, incase this is simply a 'bad connection'. 


    Would appreciate some feedback from anyone who may have cracked this issue...


    Take note Apple, this is awful!…  All my other stuff, prior to this incident, an Airport Extreme, an older Time Capsule as WiFi extension and storage, Airport Express, Macmini, works like a charm…



  • Robert J McInnes Level 1 Level 1

    Note: replacing all of the Ethernet cables involved had no effect, it was not a bad connection...



  • Dino1956 Level 1 Level 1

    Wow. I had no idea how many people had Problems with their TC's. Off topic but my 2 TB RAID MyBook just died. Someone needs to make a hard drive that'll last a good 10 years. It's only 2 Years Old.

  • Fordeaux Level 1 Level 1

    Ditto.  Started in last couple months.


    Have 7.6.1 firmware on TIme Capsule


    Problem occurs on both MacBook PRo over WiFi  & Mac Mini over ethernet.


    Mini runs iTunes which points to iTunes folder located on the TC.  This has led to corruption of iTunes libary. 


    MacBook Pro is not able to backup to TC because it can't find the "sparsebundle" reliably.


    So you might want to make backups of your iTunes database, and make sure your TC backups are not failing.

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