Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Unable to capture window image"

if I select a window to be screenshot, I get this error:


Your screen shot can’t be saved.

Unable to capture window image.


(shortcut: cmd-shift-4 and then space)


It seems to be new in Lion. Never had that problem before. And regular screenshots seem to work fine (cmd-shift-3).


Thanks for any help! ~ Kai

MacBook Air, Mac Pro, Thinkpad IBM, iMac, Mac OS X (10.5.2)

Posted on Feb 3, 2012 12:20 PM

Reply
Question marked as Best reply

Posted on Apr 17, 2012 3:50 AM

Same problem here, the only working solution I've found is in this thread, follow the link (it should point you exactly to the right point in the discussion):


https://discussions.apple.com/thread/2132437?answerId=10368899022#10368899022


Cheers


Davide

3 replies

Apr 17, 2012 11:45 AM in response to Davide Barranca

Thanks Davide ...


I created com.apple.screencapture.plist with Terminal and restarted the Mac.


The first couple of window screenshots worked on a Chrome browser window (command-shift-4, then space bar). But it did not work on other app's windows (Finder, Carousel).


Then I switched back to Chrome and I didn't work there too anymore. Crazy thing is that now it works on Finder windows. Very very strange.


All this is only true for capturing a whole window content (command-shift-4, then space bar)


~ Kai

Apr 17, 2012 12:08 PM in response to Kai Vermehr

Kai,

do you know what? I heaved a sigh of relief when I read that topic because, after a full morning of frustration, I was finally able to get Command+Shift+4 + spacebar working.

Then I posted the answer, and in 10 minuts the error came back again! I can capture Finder windows, Safari windows but not the Calculator, nor Photoshop panels.

Very strange indeed!


Davide

"Unable to capture window image"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.