my ipod will not turn on

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Level 1

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my ipod will not turn on

my ipod nano 6th generation went to a white screen and will turn to a white screen .. Tired resetting but it does not do anything .. is there anything else I can try ?

iPod nano, iOS 3.1.2

Posted on Feb 3, 2012 3:16 PM

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Answer 1

Feb 3, 2012 5:08 PM in response to milly13

Milly13 try this:

http://support.apple.com/kb/TS3474

Hope that helps.

~Julian

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Answer 2

AnaMusic

Level 9

57,562 points

Feb 3, 2012 5:10 PM in response to milly13

milly13 wrote:

.. is there anything else I can try ?

See Here...

http://www.apple.com/support/ipodnano/troubleshooting/

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Answer 3

Feb 3, 2012 5:14 PM in response to AnaMusic

Try the same steps on a different computer. Otherwise I would call Apple and have your s/n ready to see if your ipod is still under warranty. You can get it serviced if it does not have liquid or accidental damage.

~Julian

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