now it is on my husbands older model the bubble computer ver. 10.4.11 (tiger) i have tried doing everything suggested with the first computer but no luck.
How much free space on the startup disk?
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
The startup disk may need repairing.
Launch Disk Utillity located in /Applications/Utilities
Select the startup disk in thge panel on the left.
Select the First Aid tab.
Click Verify Disk (not Verify Disk Permissions)
If the disk needs reparing follow the instructions for Using Disk Utility to verify or repair disks