10 Replies Latest reply: May 1, 2012 6:40 PM by Cobes1954
Jeremy Agnew Level 1 Level 1

Hi everyone,

iCloud wont let me log in telling me I cannot log in at this time and to please try later.

I have never setup or logged into iCloud before.

I am logging in with my correct apple id and password (which i had to use to get into these forums, so I know it is correct).

And on my Macbook Pro which is runing on the latest version of OS X 10.7.3

I have also completely uninstalled itunes and its plists and reinstalled it (with the help of an apple technician so I know I havent done anything wrong)

But nothing seems to make a difference. Nmatter how much 'later' i wait (2 weeks!).

Thank you for your advice and time!

Jeremy


MacBook Pro, Mac OS X (10.7.3)
  • Julian Wright Level 7 Level 7

    iCloud wont let me log in telling me I cannot log in at this time and to please try later.

    Where can't you log in? In the iCloud system preferences pane, or at the icloud.com website?

     

    I have never setup or logged into iCloud before.

     

    Have you followed these setup instructions: http://www.apple.com/icloud/setup/mac.html

  • Jeremy Agnew Level 1 Level 1

    Thank you Julian for replying.

    I followed the same instructions and have been trying to login via the iCloud portal login page from my system preferences. If there is another way to login, I havent yet found it. Thanks.

    J

  • Julian Wright Level 7 Level 7

    You can log in at http://www.icloud.com/ to access your account on the web. Maybe it will give you an indication as to why its not working if you try it?

  • mortenesb Level 1 Level 1

    I am experiencing something similar to what Jeremy is describing.

     

    I have never used iCloud and want to set it up, but I can't. When entering my Apple ID and password in System Preferences -> iCloud i get "Unable to sign in because of a problem communicating with iCloud." My ID and password is entered correctly.

     

    If I try to click the "Create an Apple ID" link i get "You can't create an Apple ID at this time. Wait a moment and then try again."

     

    Loggin on to icloud.com is not an option as iCloud has to be set up on a device before you can log in (and not being able to set it up is the problem) - I don't own an iPhone, iPod, or iPad so I can't even try on another device.

     

    As Jeremy im on a MacBook Pro running 10.7.3.

     

    Anyone has the same experience? Or a possible answer?

     

    Thanks in advance

    Morten

  • Peter McCarthy Level 1 Level 1

    I am having the same sign in problem, with my Mac Air 10.7.3.  I think it is some kind of configuration problem as I also have a Mac Pro, iPhone and iPad, all of which are working fine with iCloud, and have been for a while.  The Mac Air is a brand new install of Lion, so I really am lost as to what the problem is, but if I find it I will let you know.

  • ryandb23 Level 1 Level 1

    I had this problem too on a Mac Mini recently upgraded to Lion.

     

    What I had to do to solve it was go into itunes and login to iTunes / iTunes Store using my id.  Then the iCloud sign in worked in System Preferences as expected.

     

    Hope this helps.

  • spacey33 Level 1 Level 1

    I have figured out a way to log in if this happens again.   You will need to do the following in Safari. 

     

    Safari

    Screen shot 2012-02-11 at 2.42.07 PM.png

     

    >Preferences>

    Screen shot 2012-02-11 at 2.43.21 PM.png

     

    Privacy>View Details

    Screen shot 2012-02-11 at 2.37.21 PM.png

    >Search for iCloud.com

    Screen shot 2012-02-11 at 2.38.06 PM.png

    >Click & Remove

    Screen shot 2012-02-11 at 2.39.53 PM.png

     

    >Done

    >Reset Safari:

     

    To Reset Safari without closing ALL window

    1. Choose Safari > Reset Safari.
    2. Deselect ( Uncheck the box)>the box that says: "CLOSE all Safari windows": If you close all Safari windows, we will restart Safari.

    3. Click Reset. 

    4. Then go back Choose Safari > Empty Cache.

     

    Log in at iCloud.com once again.  Hope this helps.

     

  • Peter McCarthy Level 1 Level 1

    Yer I thought of this too, but no joy for me

  • javirodz Level 1 Level 1

    Same problem here, anyone with new info??

  • Cobes1954 Level 1 Level 1

    I am having the same problem - when I try to set up Icloud on my MacBook Pro (OSX 10.7.3) after changing my password I get the following "Unable to sign in because of a problem communicating with iCloud."

    I have cleared all Cache and history from both Safari and Firefox and still I get the message.

    I can assess the www.icloud.com via any browser so apple ID and passwords are correct.

    The problem is when I try to set up Icloud on

    Has anyone got any further suggestions?

    John