You didn't say who the email provider is for this problematic account, and that's important to know, along with what kind of account it is (POP, or IMAP).
Did you send any email rrecently with a large attachment? If not, then what did Outlook retrieve that Mail had a problem with (be specific)? If this is an IMAP account, did you login to the web interface to see what that message might be causing the hangup and delete it there (after making sure it wasn't something important)?
From what little info you gave, I would suspect there is something about that email (maybe the encoding) that Mail doesn't like, even though Outlook may not complain about it. We need more details.
Provider is "OnsnetNuenen". It is a POP account. I'm having two other accounts with the same provider. Both of them cause no problems. All three accounts have three aliasses. Furthermore there is another POP account at a different provider an my IMAP me.com-account.
The problem only occurs with the first mentioned account.
The only thing that (to my opinion) can be related to it, is that when I created a new alias for this account, the problem occured for the first time (as far as I recognised). Then I deleted the alias again.
But the problem still occurs.
Let me know if you need more information.
Have you tried creating a new user account for test purposes on your Mac and setting up that account in Mail to see if the problem happens there as well? If not, you should do that, since it would tell us if the problem is systemwide, or just limited to your regular user account.
If the problem isn't happening there, then in your regular user account you should try:
1. Quit Mail if it's running.
2. Go to Home/Library/Preferences and remove the com.apple.mail.plist file
3. Restart Mail and setup your accounts again, then wait for Mail to find your existing mailboxes.
4. Check to see if the problem is still there. If not, then you can delete the old com.apple.mail.plist file you removed; otherwise, if the problem is still there, you can put the old one back if you choose.
I followed the steps you suggested.
In the testaccount everything worked as it should be, so this, made me very hopefull.
- So, then I removed the com.apple.mail.plist file in the orriginal account.
- restarted mail en setted up my mail accounts.
But.... the problem was still there, so I restored the old com.apple.mail.plist
Do you have any other suggestions?
(By the way, thanks for all your help so far!)
The only other things I could suggest at the moment (since I have to leave for the day), are to change your test user account to your regular user account by moving anything over that you need, or installing any applications in that one, and then once that's done, delete the old, regular user account.
Or, you could also try downloading the 10.6.8 v1.1 Combo Update from the Apple web site and re-applying it. It may or may not "fix" your problem, but it certainly won't do any harm.
Using the test account as the main account is a bit to complex and risky to my opinion.
How is that too complex or risky? All you would be doing is using a new account as your regular account, where this email problem doesn't appear.
I restored the folowing files for older ones
- ~home/library/Envelope Index
- entire folder ~home/Library/Mail
Those aren't the problem, so you're wasting your time restoring those.
I am faced with the same problem, but couldn't find a solution so far. However there is workaround. I have about 10 accounts, where the problem occured. For each account I created a rule moving the incoming mail into a temp folder and than copy the mail back into the incoming folder..
This works however as I have a mobile account sometimes after a sync the information to copy the incoming mail back to the incoming folder will be changed to the temp folder.
A check of console gives the following error message.
05.05.12 08:34:39 Mail An exception was thrown 'CoreData could not fulfill a fault for '0x11e947f10 <x-coredata://E2990679-B14A-4321-9FAC-74E5088A6375/ABCDContact/p160>'' during invocation of -[MessageTransfer _synchronouslyPerformTransfer]. Stack trace:
0 CoreFoundation 0x00007fff82fb1784 __exceptionPreprocess + 180 1 libobjc.A.dylib 0x00007fff84a61f03 objc_exception_throw + 45 2 CoreData 0x00007fff866f5c8c _PFFaultHandlerLookupRow + 940 3 CoreData 0x00007fff866f58d7 -[NSFaultHandler fulfillFault:withContext:] + 23 4 CoreData 0x00007fff866f3dbe _PF_FulfillDeferredFault + 254 5 CoreData 0x00007fff866f7ab7 _sharedIMPL_pvfk_core + 87 6 CoreData 0x00007fff8670345e _pvfk_7 + 14 7 AddressBook 0x00007fff8976710e -[ABRecord nts_initWithDatabaseImpl:addressBook:] + 253 8 AddressBook 0x00007fff89766fb3 +[ABCDRecord copyPublicRecordForClass:withDatabaseImpl:inAddressBook:] + 109 9 AddressBook 0x00007fff8976e364 -[ABAddressBook(ABMailPeopleSearch) recordsMatchingMailAddressWithEmail:fullName:firstName:lastName:inSubscribedCon tent:] + 999 10 Message 0x00007fff826f76e3 -[ABAddressBook(MailAdditions) bestRecordMatchingFormattedAddress:] + 364 11 Message 0x00007fff826f73e1 -[MailAddressManager bestRecordMatchingFormattedAddress:] + 411 12 Message 0x00007fff826f7144 -[MessageCriterion _evaluateAddressBookCriterion:] + 148 13 Message 0x00007fff826f6372 -[MessageRule doesMessageSatisfyCriteria:] + 471 14 Message 0x00007fff826f5f1a +[MessageRouter putRulesThatWantsToHandleMessage:intoArray:colorRulesOnly:] + 481 15 Message 0x00007fff827fa802 +[MessageRouter colorForMessage:highlightTextUsingColor:] + 98 16 Message 0x00007fff8268d7f0 -[MessageStore(MessageFrameworkOnly) updateMessages:updateColor:updateNumberOfAttachments:] + 763 17 Message 0x00007fff8271406c -[LibraryStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:newDocumentIDsByOld:f lagsToSet:forMove:error:] + 1495 18 Mail 0x00000001000c209f 0x0 + 4295762079 19 CoreFoundation 0x00007fff82f8693c __invoking___ + 140 20 CoreFoundation 0x00007fff82f8680d -[NSInvocation invoke] + 141 21 Message 0x00007fff8266ccb9 -[MonitoredInvocation invoke] + 214 22 Message 0x00007fff82653cbf -[ThrowingInvocationOperation main] + 31 23 Message 0x00007fff826535ff -[_MFInvocationOperation main] + 275 24 Foundation 0x00007fff88569dd0 -[__NSOperationInternal start] + 681 25 Foundation 0x00007fff88647bd5 ____NSOQSchedule_block_invoke_2 + 129 26 libSystem.B.dylib 0x00007fff86d9bd64 _dispatch_call_block_and_release + 15 27 libSystem.B.dylib 0x00007fff86d7a2d1 _dispatch_worker_thread2 + 239 28 libSystem.B.dylib 0x00007fff86d79c08 _pthread_wqthread + 353 29 libSystem.B.dylib 0x00007fff86d79aa5 start_wqthread + 13
Does gives anybody a clue?