mail hangs when receiving e-mail

You didn't say who the email provider is for this problematic account, and that's important to know, along with what kind of account it is (POP, or IMAP).

Did you send any email rrecently with a large attachment? If not, then what did Outlook retrieve that Mail had a problem with (be specific)? If this is an IMAP account, did you login to the web interface to see what that message might be causing the hangup and delete it there (after making sure it wasn't something important)?

From what little info you gave, I would suspect there is something about that email (maybe the encoding) that Mail doesn't like, even though Outlook may not complain about it. We need more details.

Have you tried creating a new user account for test purposes on your Mac and setting up that account in Mail to see if the problem happens there as well? If not, you should do that, since it would tell us if the problem is systemwide, or just limited to your regular user account.

If the problem isn't happening there, then in your regular user account you should try:

1. Quit Mail if it's running.

2. Go to Home/Library/Preferences and remove the com.apple.mail.plist file

3. Restart Mail and setup your accounts again, then wait for Mail to find your existing mailboxes.

4. Check to see if the problem is still there. If not, then you can delete the old com.apple.mail.plist file you removed; otherwise, if the problem is still there, you can put the old one back if you choose.

The only other things I could suggest at the moment (since I have to leave for the day), are to change your test user account to your regular user account by moving anything over that you need, or installing any applications in that one, and then once that's done, delete the old, regular user account.

Or, you could also try downloading the 10.6.8 v1.1 Combo Update from the Apple web site and re-applying it. It may or may not "fix" your problem, but it certainly won't do any harm.

Using the test account as the main account is a bit to complex and risky to my opinion.

How is that too complex or risky? All you would be doing is using a new account as your regular account, where this email problem doesn't appear.

I restored the folowing files for older ones

• ~home/Library/Preferences/com.apple.mail.plist
• ~home/library/Envelope Index
• entire folder ~home/Library/Mail

Those aren't the problem, so you're wasting your time restoring those.

Hello

I am faced with the same problem, but couldn't find a solution so far. However there is workaround. I have about 10 accounts, where the problem occured. For each account I created a rule moving the incoming mail into a temp folder and than copy the mail back into the incoming folder..

This works however as I have a mobile account sometimes after a sync the information to copy the incoming mail back to the incoming folder will be changed to the temp folder.

A check of console gives the following error message.

(

)

Does gives anybody a clue?